Summary
Overview
Work History
Education
Skills
Certification
Awards
Timeline
Connie Cashen

Connie Cashen

Secretary
Kingsville,TX

Summary

Worked as a Secretary/Receptionist since 1973. Experience with Word, Excel, Publisher and some Canva. Strengths: Customer Service, Work well with others

Professional church administration professional with strong background in office management, communication, and organizational skills. Known for fostering collaborative environments and delivering consistent results, adapting seamlessly to changing needs. Adept at managing schedules, coordinating events, and maintaining records with high degree of accuracy and confidentiality. Reliable team player who thrives on achieving goals and supporting community's mission.

Overview

34
34
years of professional experience
1972
1972
years of post-secondary education
1
1
Certification

Work History

Church Secretary/Ministry Assistant

First Baptist Church, Kingsville
08.2014 - Current


  • Published, printed and mailed informative, prayerful newsletters to church members and leadership team.
  • Enhanced guest experience by promptly responding to inquiries via phone calls or emails from both members and visitors seeking information about the church''s services or events.
  • Improved office efficiency by maintaining adequate supplies inventory levels while staying within allocated budgets.
  • Maintained church calendar by collecting information about upcoming events and reserving appropriate spaces for regular meetings and special activities.
  • Directed administrative and secretarial support for pastors, program directors and volunteers at church.
  • Greeted visitors, callers and members of congregation courteously and promptly
  • Provided exceptional administrative support to pastoral staff including scheduling appointments, making travel arrangements, and preparing meeting materials.
  • Assisted in planning and coordinating special events, ensuring smooth execution and positive experiences for attendees.
  • Promoted unity within the church by organizing and publicizing fellowship events for all age groups.
  • Handled church correspondence, member database and building scheduling.
  • Maintained confidentiality of sensitive personal information related to congregants'' donations or requests for assistance.
  • Streamlined office procedures by organizing and maintaining an up-to-date filing system for important documents.
  • Created and updated membership rosters, church documents and basic reports.
  • Supported efficient church operations with accurate record-keeping of membership information, baptisms, weddings, and funerals.
  • Enhanced congregation communication by managing and distributing church newsletters, bulletins, and announcements.
  • Managed the church calendar effectively to accommodate various ministries'' activities without conflicts or overlaps.
  • Managed filing system, entered data and completed other clerical tasks.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.

Admin Assistant

Air Operations, Naval Air Station, Kingsville
03.1991 - 09.2013
  • Assistant to the Air Operations Officer
  • Typed all correspondence for Air Operations Department
  • Typed personnel evaluations, transfer paperwork, assisted personnel with their check in process. Assisted personnel with whatever they needed.
  • Scheduled meetings for the Operations Office and the Assistant Officer
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
  • Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
  • Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
  • Facilitated collaboration within team by organizing regular meetings and tracking project progress.
  • Maintained inventory of office supplies and placed orders.
  • Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
  • Enhanced office environment, organizing spaces for better workflow and employee comfort.
  • Improved document processing speed by introducing automated templates for routine correspondence.
  • Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
  • Coordinated travel arrangements for staff, ensuring cost-effective and timely accommodations and transportation.
  • Contributed to policy updates, researching regulations to ensure company compliance.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Liaised between clients and vendors and maintained effective lines of communication.
  • Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
  • Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
  • Managed filing system, entered data and completed other clerical tasks.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.

Education

Diploma -

A. C. Jones High School, Beeville, Texas

Skills

Word

Certification

Notary Public, Texas Secretary of State

Awards

Navy Achievement Medal 1/1/91-9/22/91, Second Navy Achievement Medal 1/1/93-9/30/93, Civilian of the Year Award April 1994, Civilian of the Quarter Award April 1992, Civilian of the Quarter Award Jan 1992, Civilian of the Quarter Award Jan 1993

Timeline

Church Secretary/Ministry Assistant - First Baptist Church, Kingsville
08.2014 - Current
Admin Assistant - Air Operations, Naval Air Station, Kingsville
03.1991 - 09.2013
A. C. Jones High School - Diploma,
Connie CashenSecretary