Connie Causey
Archdale,NC
Summary
Most of my job experience was in the hospital at High Point regional the name has changed to Atrium Baptist Healthcare at High Point. Working in the ED taught me to stay cool under pressure to keep a positive attitude and to organize a large group of people in an emergency. Being the only secretary within a large group of staff members of Physicians, nurses, technicians and the call systems trained me to be time efficient and multitasking.
Overview
33
33
years of professional experience
Work History
Secretary
High Point Regional Hospital
High Point, NC
06.1990 - 09.2018
- Provided support for ED staff, answering all call, transferring calls to staff or physicians and patient needs or complaints
- Organized and maintained physician calls and hospital transfers, on call list and patient needs
- Prepared documents such as memos, letters, reports
- Answered incoming phone calls, responded to inquiries and transferred calls as needed
- Assisted with special projects or tasks related to departmental functions upon request
- Created agendas and took minutes during meetings; distributed notes in a timely manner afterwards
- Ordered supplies as needed; tracked inventory levels and placed orders with vendors when necessary
- Performed data entry into computer systems; ensured accuracy of all entered information
- Responded to customer inquiries via email or telephone in a polite and professional manner
- Updated contact lists on a regular basis; created new contacts as needed
- Proofread documents before submission; corrected any errors found in grammar or punctuation
- Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals
- Ordered office supplies to purchase items and maintain appropriate levels
- Handled incoming calls and directed callers to appropriate department or employee
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
Lunchroom Coordinator
Mount Calvary Christian School
High Point, NC
08.1985 - 06.1990
- Ordered or purchased supplies for lunchtime
- Organized meals for each class
- Maintained a clean environment
- Helped with Bible class for kindergarten
- Corrected papers for teachers
- Checked and documented schools SAT scores
- Childcare before and after school, and Maintained hours for child care for schools billing.
Education
Associate of Science - Cosmetology
Guilford Technical Community College
05.1972
High School Diploma -
Lucy Ragsdale High School
05.1971
Skills
- Organization
- Data entry
- Maintain order in an appropriate manner
- Transferring calls
- Transferring patients from one facility to another
- Handling patient calls in an appropriate manner
- Notifications to nurses regarding patient needs
- Calling and Transferring physicians calls to physicians
- Maintaining supplies
Timeline
Secretary
High Point Regional Hospital
06.1990 - 09.2018
Lunchroom Coordinator
Mount Calvary Christian School
08.1985 - 06.1990
Associate of Science - Cosmetology
Guilford Technical Community College
High School Diploma -
Lucy Ragsdale High School
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