Summary
Overview
Work History
Education
Skills
Timeline
Generic
Connie Clark

Connie Clark

Eden,NC

Summary

Accomplished support office professional with a robust background at Rockingham Community College, excelled in roles that demand meticulous detail, coordinating and monitoring efforts for student success. Displayed exceptional knowledge of county, state and federal resources offered to students. Leveraged strong communication skills to enhance administrative efficiency and fostered collaborative relationships with coworkers. Provided information for applicable resources available to ensure students achieve their education goals. Demonstrated a continuous learning attitude, adept in MS Office and office management skills. Known for strong focus on team collaboration and achieving results. Flexibly adapts to ever-changing guidelines, qualifications and policies when needed to ensure reliability and efficiency. Exhibits excellent communication and organizational skills sought by employers.

Overview

13
13
years of professional experience

Work History

Accounting Assistant/Cashier

Rockingham Community College
09.2014 - Current
  • Process cash receipts from all sources, prepare daily cash analysis reports and deposit(s) for transmission to the NC Community College System Office.
  • Scan, process, file and maintain all employee travel forms.
  • Audit, employee travel reimbursement forms and submit for payment.
  • Manage high-volume invoice processing tasks while consistently meeting deadlines for, monthly, quarterly and annual job duties.
  • Assist with student registration by collecting student tuition and fees; verify and deposit accounting assistant's daily receipts.
  • Process check copies, invoices and purchase orders for scanning, filing, and distributing to appropriate departments.
  • Maintain college vehicle reservations and usage.
  • Serve as general receptionist for Administrative Services.
  • Serve on college committees and attend business related training or workshops.


Switchboard Operator

Rockingham Community College
07.2013 - Current
  • Connected callers with appropriate professional, department, or business.
  • Streamlined administrative tasks such as message-taking and appointment scheduling for increased productivity across multiple departments.
  • Managed high volume of calls during peak hours, maintaining composure under pressure while efficiently handling each caller''s needs.
  • Delivered excellent customer service through active listening skills and empathetic problem-solving approaches with callers' concerns or complaints.

Technology Support Assistant

Rockingham Community College
08.2011 - Current


  • Managed high call volume, prioritizing cases and providing prompt assistance to customers.
  • Enhanced customer satisfaction by addressing and resolving technology support desk inquiries in a timely manner.
  • Adapted quickly to changing priorities while managing departmental budget for renewal and continuation of technology licensing, maintenance, and service contracts.
  • Cultivated strong working relationships with coworkers and students by delivering personalized service tailored to their specific needs and preferences.

Education

Associate of Applied Science - Medical Office Administration

Rockingham Community College
Wentworth, NC
05.2013

Skills

  • Bookkeeping
  • Data Entry
  • Payment Processing
  • Attention to Detail
  • Customer Service
  • Finance
  • Continuous Learning Attitude
  • Administrative Support
  • Strong Communication Skills
  • MS Office

Timeline

Accounting Assistant/Cashier

Rockingham Community College
09.2014 - Current

Switchboard Operator

Rockingham Community College
07.2013 - Current

Technology Support Assistant

Rockingham Community College
08.2011 - Current

Associate of Applied Science - Medical Office Administration

Rockingham Community College
Connie Clark