Connie Geeter Collins

• Followed appropriate methodology to deliver optimum counseling meeting individual needs.
• Managed student behavior in classroom by establishing and enforcing rules and procedures.
• Met with administrators and department team members to work on curriculum planning and assessment methods.
• Created meaningful projects that allowed students to apply their knowledge in real world situations.
• Engaged students through lecture and discussion, increasing classroom interaction to build inclusive learning environment.
• Implemented behavior management strategies to maintain classroom discipline.
• Participated in professional development workshops related to teaching methods or curriculum changes.
• Utilized technology-based learning tools to enhance classroom instruction.
• Planned field trips to enrich students' educational experiences outside of the traditional classroom setting.
• Developed and implemented lesson plans based on curriculum objectives.
• Conquered challenges of working with highly diverse student population to attain exceptional student achievement.
• Maintained a safe and orderly learning environment for all students.
• Planned and implemented lessons using various teaching strategies to meet diverse student needs.
• Encouraged critical thinking skills and problem solving strategies among students.
• Prepared and maintained classroom environments appropriate for student learning and physical, social and emotional development.

• Maintained office supplies by checking stocks and placing orders.
• Received and routed incoming calls and correspondence to promote timely communication.
• Kept office equipment functional and supplies well-stocked to promote efficient operations.
• Receive, Sort and Distribute all office mail
• Mail Close Cases to Close Case Units.
• Verify time and attendance for all employees.
• Update calendars for scheduling.

• Assisted with administrative tasks, including filing, answering phones and multi-tasking.
• Kept office equipment functional and supplies well-stocked to promote efficient operations.
• Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
• Maintained office safety by screening visitors, and escorting throughout the building.
• Documented and shared Staff meeting minutes.
• Generated shipment invoices, prepared packages and mail close cases to close case unit.

Enter tickets into computer of customers for violations on Base Installation.

Organize, Purge and Maintain office files.

Answer incoming phone calls.

Prepare travel orders for all Military Personnel which includes flight information, and hotel accommodation.

Submit time and attendance sheets for all civilian employees.

Prepare Safety Reports for Military Personnel

Submit suspense dates for response.

• Developed and updated business phone directory to reflect current employees and other changes.
• Answered calls with friendly and polite approach to engage callers and deliver exceptional customer service.
• Operated telephone switchboard of 2000 employees and routed calls to the correct destination.
• Provided training and coaching to new PBX operators.