Connie Diers
Wausau,WI
Summary
Dynamic and adaptable professional with a background at Aspirus Wausau Hospital, showcasing expertise in HIPAA compliance and strong communication skills. Excelled in enhancing patient satisfaction and clinic performance through empathetic patient care. Demonstrated proficiency in medical terminology and documentation, ensuring accuracy and efficiency in fast-paced environments.
Overview
2025
2025
years of professional experience
Work History
Rehab Aide
Aspirus Wausau Hospital
01.2023 - 10.2024
- Promoted a safe rehabilitation environment through diligent equipment maintenance and cleanliness.
- Utilized gait belts, lifts, or slings to safely move and transfer patients.
- Ensured compliance with HIPAA regulations through meticulous handling of confidential patient information.
- Enhanced overall clinic performance by participating in staff meetings for quality improvement initiatives.
- Implemented effective time management skills to accommodate multiple patients simultaneously while maintaining a high standard of care.
- Developed strong rapport with patients through attentive listening and compassionate communication, fostering trust throughout the rehabilitation process.
- Boosted clinic satisfaction rates by providing empathetic care that addressed the emotional needs of patients during their recovery journey.
- Enhanced patient comfort by providing support during transfers and ambulation.
- Performed light clerical duties to maintain smooth operations while attending to various program needs.
Medical Scribe
Aspirus Kronenwetter Clinic
- Documented complete information about examinations, treatment plans, lab results, diagnoses, and other details directly into charts.
- Ensured compliance with HIPAA regulations by consistently maintaining patient confidentiality and protecting sensitive information during documentation processes.
- Verified accuracy of patient information and medical records to avoid discrepancies and maintain consistency.
- Accompanied physician through day in fast-paced, stressful environments.
- Advanced understanding of complex medical terminology through consistent application in daily tasks, ensuring accuracy in all written communications.
Records Clerk
E. O. Johnson
- Maintained accuracy of records by verifying accuracy of data in records.
- Safeguarded sensitive information by enforcing strict security protocols and monitoring access to critical files.
- Enhanced accuracy in data entry tasks by consistently adhering to quality control measures and promptly addressing errors.
- Assisted with record management system implementation and maintenance to streamline operations.
- Collaborated with team members to optimize cross-departmental records management workflows, leading to increased efficiency.
- Followed confidentially regulations to maintain privacy.
- Utilized document imaging software to index, store and retrieve records.
- Destroyed records in line with retention schedules to protect confidential information and comply with regulations.
Global Invoice Specialist
Graebel Company
- Tracked vendor invoicing to obtain missing paperwork and complete prompt payments.
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Minimized paper output by processing 100% of invoices digitally.
- Entered data into various computer systems accurately using Microsoft Office Suite.
- Verified entered data against source documents to maintain consistency across multiple platforms within the organization.
- Entered detailed customer and transaction data for enhanced record-keeping and analysis.
Education
High School Diploma -
Spencer Public High School
Spencer, WIDiploma - Massage Therapy
Balanced Touch Institute
Rib Lake, WICertification - Medical Coding
Rasmussen University
Wausau, WISkills
- Strong Communication Skills
- Adaptability in Fast-Paced Environments
- HIPAA Compliance Knowledge
- Documentation skills
- Professionalism and Ethics
- Problem-solving competence
- Critical thinking abilities
- Workflow understanding
- Medical Abbreviations Knowledge
- Patient history understanding
- Interpersonal relationship building
- Medical terminology proficiency
- Anatomy and physiology understanding
- EMR / EHR
- Reliability
Timeline
Rehab Aide
Aspirus Wausau Hospital
01.2023 - 10.2024
Medical Scribe
Aspirus Kronenwetter Clinic
Records Clerk
E. O. Johnson
Global Invoice Specialist
Graebel Company
High School Diploma -
Spencer Public High School
Diploma - Massage Therapy
Balanced Touch Institute
Certification - Medical Coding
Rasmussen University
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