Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Connie Donley

Tuscola,IL

Summary

Motivated Caseworker with high-level integrity and strong desire to help resolve challenges. Compassionate and team-oriented individual offering extensive knowledge of services, options and issue resolution methods for senior citizens and disabled client cases. Caring and skilled, passionate about positively impacting programs and helping participants by providing expert support. and always looking for ways to improve operations and personalize assistance. Well-organized and resourceful with detail-oriented and conscientious approach. Caring and skilled, passionate about positively impacting programs and helping participants by providing excellent support. Familiar with senior citizens as well as the disabled, and always looking for ways to improve operations and personalize assistance. Well-organized and resourceful with detail-oriented and conscientious approach. Support day-to-day program operations with expertise in records management and resource coordination. Skillfully meet diverse needs and address issues to maintain efficiency and program outreach. Demonstrated success in building long-lasting relationships. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. To seek and maintain up to 30 hour weekly position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Reliable employee seeking position. Offering excellent communication and good judgment.

Overview

2
2
years of professional experience

Work History

Case Worker Assistant

Family Services Senior Resource Center
Tuscola, IL
03.2021 - Current
  • Assessed needs of each client and recommended appropriate services and resources.
  • Maintained high level of client confidentiality, following strict guidelines and recommendations.
  • Determined eligibility and suitability for programs by performing client assessment.

Lunch Lady

Villa Grove School District
Villa Grove, IL
08.2020 - 03.2021
  • Cleaned and sanitized surfaces, tools, and equipment.
  • Served food according to temperature, safety, and presentation guidelines.
  • Followed all proper handling procedures for prepared foods, ingredients, and leftovers.
  • Provided exemplary service to students, staff, and visitors.
  • Successfully obtained food handlers certificate.

Education

Certificate - Dental Assisting And Front Office

United Health Careers
San Bernardino, CA

High School Diploma -

Mattoon Senior High School
Mattoon, IL
05.1971

Skills

  • Individual Service Plans
  • Behavioral Management Planning
  • Community Reintegration
  • Client Home Visits
  • Case Documentation
  • Status Updates
  • Progress Notes Updates
  • Recreational Activity Planning
  • Eligibility Determinations
  • Clerical Support
  • Maintaining Client Records
  • Case Notes

Additional Information

I have the time and means to invest myself in a position that would be rewarding to my clients, and coworkers as well as myself. I have worked many years with aging and disabled adults.

Timeline

Case Worker Assistant

Family Services Senior Resource Center
03.2021 - Current

Lunch Lady

Villa Grove School District
08.2020 - 03.2021

Certificate - Dental Assisting And Front Office

United Health Careers

High School Diploma -

Mattoon Senior High School
Connie Donley