Summary
Overview
Work History
Education
Skills
Timeline
Generic

Connie Dorrell

Orange,TX

Summary

Dynamic professional with a proven track record at Granger Chevrolet, enhancing customer satisfaction through exceptional parts identification and problem-solving skills. Leveraged dependability and a goal-oriented mindset to improve operational efficiency. Achieved notable success in fostering customer relationships and streamlining inventory management, contributing to a significant increase in parts sales. Charting and clinical documentation Patient assessments Regulatory compliance Privacy and confidentiality

Overview

2025
2025
years of professional experience

Work History

Parts Sales Associate

Granger Chevrolet
  • Coordinated with service department staff to ensure timely delivery of required parts for repairs or installations.
  • Utilized computer systems proficiently for order processing, inventory management, and reporting purposes.
  • Inspected parts for defects, removing damaged parts, and replacing with new ones.
  • Assisted customers in finding appropriate parts promptly.
  • Ensured accurate record-keeping of invoices and transactions for smooth internal operations.

LVN Charge Nurse

Bonne Vie
04.2019 - Current
  • Documented patient vitals, behaviors and conditions to communicate concerns to supervising nurse.
  • Oversaw patient conditions, administered medicine, performed interventions and took detailed records.
  • Promoted continuity of care by maintaining comprehensive medical records and updating physicians on significant changes in patients'' conditions.
  • Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
  • Championed infection control practices within the unit by strictly adhering to guidelines and educating staff on proper procedures.
  • Took samples to complete diagnostic and routine assessment tests.
  • Facilitated smooth transitions between shifts through efficient handoff reports that highlighted critical information for incoming nurses.
  • Responded to patient requests with appropriate clinical and personal assistance.
  • Managed patient caseloads effectively by prioritizing needs, delegating tasks appropriately, and collaborating with healthcare professionals.
  • Increased patient satisfaction scores by actively listening to patients'' needs, providing compassionate care, and addressing concerns promptly.

Graduate Vocational Nurse

The Meadows
12.2018 - 04.2019
  • Collaborated effectively with interdisciplinary teams to develop comprehensive care plans tailored to individual patient needs.
  • Applied critical thinking skills to prioritize patient care needs and allocate resources efficiently within a dynamic healthcare environment.
  • Contributed to improved patient outcomes by accurately documenting medical histories, vital signs, and medication administration.
  • Maintained accurate, detailed records of nursing interventions, patient responses, and overall progress in accordance with documentation standards.

Certified Nursing Assistant

Vidor Health And Rehabilitation
07.2018 - 10.2018
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
  • Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.

Certified Nursing Assistant

Vidor Health And Rehabilitation
11.2015 - 08.2017
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
  • Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
  • Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
  • Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
  • Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments

Drug and General Merchandiser

Kroger
05.2015 - 03.2016
  • Kept sales floor clean, neat, and well-stocked for customers, helping to drive consistent sales with professional arrangements.
  • Pushed and stocked product in multiple departments and consistently met time targets.
  • Increased customer satisfaction by providing exceptional product knowledge and recommendations tailored to individual needs.
  • Managed store layouts by placing in-demand products in areas visible to customers to maximize sales.
  • Maintained a safe shopping environment by adhering to company guidelines regarding cleanliness, health, and safety standards.
  • Provided exceptional customer service by addressing inquiries promptly, resolving issues efficiently, and exceeding expectations whenever possible.
  • Backed up cashier staff during heavy customer flows to prevent unnecessary service delays.

Custodian

Muller
03.2015 - 11.2015
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Kept building spaces premises clean inside and outside.
  • Maintained a well-organized supply closet for easy access to necessary tools.

Assistant Manager

Advanced Auto Parts
04.2007 - 11.2010
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.

Assistant Manager

O'Reilly Auto Parts
03.2003 - 04.2007
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Catalogued parts, monitored sales, maintained store appearance and answered multi-line phone
  • Monitored inventory control, customer billing, cash register and money handling

Education

GED -

Lamar College
Orange, TX
07-1987

Certified Nurse's Aide Certificate, NATCEP -

Baptist Hospital
Beaumont, TX
05-1995

Medical Billing & Coding -

University of Phoenix
Tempe, AZ

LVN - Nursing

Vista College
Beaumont, TX
12-2018

Phlebotomy Certied -

Hamia
Port Arthur, TX
01-2019

Skills

  • Dependability
  • Goal-oriented mindset
  • Follow-up skills
  • Initiative-taking
  • Cash handling experience
  • Parts identification
  • Ordering parts
  • Problem-solving skills
  • Improving customer satisfaction
  • Verbal and written communication
  • Training and coaching
  • Shipping coordination
  • Supply orders
  • Account updating
  • Multitasking ability
  • Cash Handling
  • Customer relationship development
  • Purchase Orders
  • Equipment Operation
  • Conflict Resolution
  • Professionalism

Timeline

LVN Charge Nurse

Bonne Vie
04.2019 - Current

Graduate Vocational Nurse

The Meadows
12.2018 - 04.2019

Certified Nursing Assistant

Vidor Health And Rehabilitation
07.2018 - 10.2018

Certified Nursing Assistant

Vidor Health And Rehabilitation
11.2015 - 08.2017

Drug and General Merchandiser

Kroger
05.2015 - 03.2016

Custodian

Muller
03.2015 - 11.2015

Assistant Manager

Advanced Auto Parts
04.2007 - 11.2010

Assistant Manager

O'Reilly Auto Parts
03.2003 - 04.2007

Parts Sales Associate

Granger Chevrolet

GED -

Lamar College

Certified Nurse's Aide Certificate, NATCEP -

Baptist Hospital

Medical Billing & Coding -

University of Phoenix

LVN - Nursing

Vista College

Phlebotomy Certied -

Hamia
Connie Dorrell