Summary
Overview
Work History
Education
Skills
Timeline
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Connie Frenger

Leetonia OH 44431

Summary

Professional, reliable, and skilled in supporting individuals with unique needs. Adept at fostering positive and inclusive environment, emphasizing empathy, patience, and adaptability. Strong focus on team collaboration and achieving impactful results. Proficient in behavior management, individualized education plans, and effective communication. Flexible in responding to changing needs and ensuring consistent support for both students and staff.

Overview

19
19
years of professional experience

Work History

Special Needs Aide

Canfield Local School District
09.2023 - Current
  • Developed strong rapport with students through empathy, patience, and understanding of their unique challenges and strengths.
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
  • Monitored student classroom and outdoors activities to promote student safety.
  • Enhanced student learning by implementing individualized education plans tailored to each student''s needs.
  • Supported the integration of diverse learners into mainstream classrooms by facilitating accommodations and modifications as needed.
  • Promoted effective communication between students with special needs, their peers, and educators through active listening and clear expression of ideas.
  • Established clear expectations for behavior and academic performance, consistently enforcing rules while demonstrating understanding and flexibility.
  • Assisted in the development of social-emotional learning curricula tailored to the unique needs of students with disabilities.
  • Maintained a safe and inclusive classroom environment, fostering positive relationships among all students.
  • Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
  • Provided behavioral support for students with special needs, implementing effective behavior management techniques to maintain an orderly classroom environment.

Office Manager

Visiting Angels Living Assistance Services
04.2006 - 07.2023
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
  • Implemented comprehensive training program for new hires, improving their integration into team and productivity.
  • Resolved office disputes swiftly and equitably, maintaining harmonious workplace.
  • Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
  • Conducted regular reviews of office procedures, identifying and implementing improvements for operational excellence.
  • Developed and enforced office policies that aligned with company values and regulatory requirements, maintaining compliance.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.

Education

High School Diploma -

West Branch High School
Beloit, OH
01-1978

Skills

  • Social skills development
  • Emotional support
  • Teacher assistance
  • Sensory integration techniques
  • Documentation
  • Educational assistance/support
  • Behavior improvements
  • Communication strategies
  • Autism and special needs
  • Verbal and written communication
  • IEP goals

Timeline

Special Needs Aide

Canfield Local School District
09.2023 - Current

Office Manager

Visiting Angels Living Assistance Services
04.2006 - 07.2023

High School Diploma -

West Branch High School

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Connie Frenger