Connie Friend
Oakland,MD
Summary
Analytical Data Operations Analyst with over a decade of experience in identifying trends and enhancing workflow efficiency. Excels in teamwork and problem-solving, ensuring data accuracy and operational excellence. Committed to supporting decision-making processes and driving continuous improvement.
Overview
15
15
years of professional experience
Work History
Sales Associate
Zippez
09.2018 - Current
- Trained and mentored new sales associates, fostering team collaboration and knowledge sharing.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
Data Operations Analyst
Morningstar
02.2011 - Current
- Analyzed operational data to identify trends and support decision-making processes.
- Collaborated with team members to resolve operational issues and enhance workflow effectiveness.
- Assisted in developing process documentation for streamlined operations and increased efficiency.
- Reconciled data for DST, SCH, FID, LPL, BAA and PER.
- Verify information precision with data validation processes.
- Collaborate with senior managers and decision makers to identify and solve problems and clarify
management objectives.
Education
No Degree - Business Administration
Garrett College
Mchenry, MDNo Degree - Business Administration
Rasmussen College
Lake Elmo, MN09-2027
Skills
- Attention to detail
- Time Management
- Adaptability and flexibility
- Organization skills
- Problem solving
- Time management
- Teamwork and collaboration
- Multitasking
- Reconciling data ( DST, LPL, PER, BAA, SCH, FID)
Timeline
Sales Associate
Zippez
09.2018 - Current
Data Operations Analyst
Morningstar
02.2011 - Current
No Degree - Business Administration
Garrett College
No Degree - Business Administration
Rasmussen College