Connie Germoso
Staten Island ,NY
Summary
Dynamic, results-oriented team builder with extensive management experience and a proven track record in direct and broker sales, excelling in multi-product environments. Recognized for effective oversight of large retail teams while contributing to high-level strategic project planning. Known for unwavering integrity and adaptability in diverse situations, consistently delivering exceptional results with speed and efficiency. Committed to fostering collaborative team environments that drive performance and achieve organizational goals.
Overview
26
26
years of professional experience
Work History
Retail Operations Manager - Unilever DRT
Advantage Solutions
02.2015 - Current
- Oversee the development of a dedicated Retail sales team for the Unilever DRT Northeast Region which encompasses 8 direct report Retail Sales Supervisors and 250 Retail Sales Representatives spanning across 14 states.
- Manage a retail sales team of over 2,500 Grocery and Mass chain accounts such as Shoprite, Target and Walmart as well as 300 Hispanic Independents under the Krasdale, UniFi, C&S & General Trading banners.
- Ensure Unilever's retail sales interests are maximized through the management of a top-notch, progressive sales force that enhances execution of Unilever brand initiatives.
- Lead contact for Unilever's Hispanic Selling team. Direct national budget and execution.
- Liaison between the Northeastern retailers, the Advantage business team and Unilever retail leadership.
- Responsible for operating expenses and budgetary metrics to achieve team and company EBIDTA. In collaboration with my peer group, we formulate strategy, improve best practices, and secure compliance to increase desired results for Advantage and Unilever.
- Manage budgets effectively by monitoring expenses closely, identifying cost-saving opportunities, and allocating resources strategically.
- Collaborate closely with other managers to exchange best practices in retail operations management and drive continuous improvement across the organization.
- Schedule employee tasks, conducted performance reviews and executed daily branch operational goals to maximize team productivity.
- Boost overall sales performance by identifying opportunities for improvement and implementing targeted sales strategies.
- Contribute to leadership team for implementing company policies and procedures.
- Reduce employee turnover rate by fostering a positive work environment and providing ongoing support to staff members.
- Champion a culture of continuous improvement within the team by encouraging open feedback, experimentation with new ideas, and learning from both successes and failures.
Retail Supervisor, Core Syndicated
Advantage Solutions
05.2010 - 02.2015
- Achieving and maintaining all Client and Customer standards by overseeing and directing activities of Retail Sales Representatives and Merchandisers within an assigned territory
- Work closely with Business Development Managers, Clients, Store Managers, and various retail personnel to ensure retail business objectives are met.
- Successfully drove new product lines to increase annual profits
- Propelled market share to surge ahead of competitors
Procurement Analyst, Grocery
C&S Wholesale Grocers
01.2007 - 01.2009
- Enhanced supplier relationships, resulting in improved service levels and reduced lead times.
- Engage with customers on service level and partner with vendors to successfully manage all aspects of product flow.
- Analyzed procurement data to identify cost-saving opportunities and optimize vendor selection processes.
- Developed comprehensive category plans to support strategic sourcing initiatives and achieve company objectives.
District Manager, Merchandising
Acosta Sales & Marketing
01.2000 - 01.2007
- Responsible for the day-to-day management of the north eastern metro divisions with more than 90 merchandising representatives working directly with Wakefern Food Corp & Food Town.
- Mentored district managers on best practices in leadership, driving accountability and improved team dynamics.
- Increased district sales by implementing effective marketing strategies and fostering strong relationships with key partners.
Education
High School Diploma -
Fort Hamilton High School
Brooklyn, NYSkills
- Retail Management
- Operations Management
- Employee Motivation
- Teamwork and Collaboration
- Problem-Solving
- Employee Relations
Accomplishments
Top Woman In Grocery - Rising Star Winner 2023
Top Woman In Grocery - Rising Star Winner 2022
Chairman's Award Winner - Fourth Quarter 2011
Languages
Spanish
Native or Bilingual
References
Will be furnished upon request
Timeline
Retail Operations Manager - Unilever DRT
Advantage Solutions
02.2015 - Current
Retail Supervisor, Core Syndicated
Advantage Solutions
05.2010 - 02.2015
Procurement Analyst, Grocery
C&S Wholesale Grocers
01.2007 - 01.2009
District Manager, Merchandising
Acosta Sales & Marketing
01.2000 - 01.2007
High School Diploma -
Fort Hamilton High School
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