Connie Hamilton

• Handled complaints, provided appropriate solutions and alternatives within appropriate timeframes, and followed up to achieve resolution.
• Supervised daily operations and sales functions to maximize revenue, customer satisfaction and employee productivity.
• Developed new employees and on-going performance assessment of current employees.
• Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
• Built relationships with customers and community to establish long-term business growth.
• Resolved problems with high-profile customers to maintain relationships and increase return customer base.
• Incoming and outgoing phone calls
• Handle incoming Internet Leads
• Cold Calling

• Handled complaints, provided appropriate solutions and alternatives within appropriate timeframes, and followed up to achieve resolution.
• Incoming Phone Calls
• Manage Sales Team
• Incoming Internet Leads
• End of Month Reports

• Handled all incoming/outbound calls
• Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
• Manage CRM
• Supervised daily operations and sales functions to maximize revenue, customer satisfaction and employee productivity.

Business Owner of Hair Salon