Connie Helus
Northglenn
Summary
Reliable retail professional with extensive experience in cash register operations, merchandise stocking, and customer service. Proven ability to train junior staff to enhance performance and improve sales strategies. Strong communicator with excellent time management skills and a commitment to accuracy in financial transactions. Demonstrated success in fostering a positive team environment and delivering exceptional service in high-pressure settings.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Cashier
King Soopers
Thornton, Colorado
01.2023 - 05.2024
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Collected payments and provided accurate change.
- Verified customer age requirement for alcohol or tobacco purchases.
- Operated cash register or POS system to receive payment by cash, check and credit card.
Driver
Uber/Lyft
Thornton/Denver Metro , Colorado
05.2021 - 01.2023
- Picked up clients from specific locations to transport and drop off at destinations.
- Enhanced customer satisfaction by providing courteous and professional service.
- Utilized GPS and maps for efficient route planning.
Mailroom Clerk Specialist
TSYS/Global Payments/Transfirst
Broomfield, Colorado
12.2004 - 03.2021
- Bundled, labeled and routed sorted mail to designated areas depending on destinations and according to established procedures and deadlines.
- Used portable electronic scanner to track parcels and record tracking progress.
- Sorted and placed mail on racks, shelves or in bins according to predetermined sequence.
- Sorted and placed materials or items on racks, shelves, or bins for transport to recipient or destination.
- Operated mail room equipment or machines to perforate, stuff envelopes, or apply postage.
- Placed mail into appropriate PO boxes.
- Reviewed files, records and other documents to obtain information or respond to requests.
- Communicated with customers, employees and vendors to answer questions and address complaints.
- Answered telephones, directed calls, and took messages.
Education
High School Diploma -
Haxtun High School
Haxtun, CO05-1973
Skills
- JavaScript
- Returns processing
- Product restocking
- Multitasking and organization
- Payment processing
- Cash handling and management
- Ordering and stocking
- Refunds and exchanges
- Patience and empathy
- Reliability and punctuality
- Liquor law compliance
- Cash register operation
- Customer relations
- Work ethic and integrity
- Fraud prevention awareness
- Cleaning and sanitizing
- Payment posting
- Money handling
- Payment collection
- Cash handling expertise
- Scanner operations
- Credit card processing
- Cash register systems
- Clear communication
- Refund handling
- Customer assistance
- Customer service
- Credit and cash transactions
- Cash handling
- Dependability and reliability
- React
- Nodejs
- HTML
- CSS
Certification
Certified JavaScript Developer, 03/01/21
Timeline
Cashier
King Soopers
01.2023 - 05.2024
Driver
Uber/Lyft
05.2021 - 01.2023
Mailroom Clerk Specialist
TSYS/Global Payments/Transfirst
12.2004 - 03.2021
High School Diploma -
Haxtun High School