Connie Houke

Assisted in daily store operations, ensuring efficient workflow and optimal customer service. I started in Customer service and was promoted to various positions prior to Store manager. I have held that position for the past 10 years.

• Learned inventory management systems to track product availability and stock levels.
• Supported team in maintaining clean, organized store environment for enhanced shopper experience.
• Engaged with customers to address inquiries and resolve issues promptly.
• Participated in visual merchandising efforts to create appealing product displays.
• Adapted quickly to new procedures, contributing to smooth operational transitions.
• Provided feedback on store processes to enhance overall efficiency and effectiveness.
• Managed inventory control, cash control, and store opening and closing procedures.
• Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.