Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
RegisteredNurse

Connie Hunt

CCMA
Valley Head,AL

Summary

To obtain employment essential to your company by becoming a productive and valuable team member.


  • Certified Medical Assistant
  • Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision.
  • Team work skills, eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
  • Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

36
36
years of professional experience
1
1

Associates Degree

Work History

Certified Clinical Medical Assistant

AdventHealth
11.2023 - Current
  • Provide exceptional customer service during phone interactions with patients regarding their appointments or questions related to their care plan.
  • Maintained patient confidentiality by adhering to HIPAA regulations and securely handling sensitive information.
  • Maintained strong knowledge of clinic policies and procedures, ensuring consistent application throughout daily tasks and interactions with patients.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Maintained confidentiality of patient information by adhering to HIPAA guidelines at all times during recordkeeping and communications.
  • Utilized electronic health records software proficiently to input data accurately, facilitating smooth transitions between healthcare providers during patient handoffs.
  • Built rapport with diverse populations of patients through compassionate listening skills and empathetic communication.
  • Demonstrated strong multitasking skills while juggling multiple responsibilities including front office duties like answering phones or patient calls.

Clinical Assistant

CareATC
05.2023 - 11.2023
  • Assisted healthcare professionals in providing high-quality treatment to patients, ensuring a smooth workflow.
  • Contributed to a positive clinic environment by maintaining cleanliness and organization in examination rooms.
  • Reviewed physician's calendar and scheduled patient appointments by telephone and in-person.
  • Enhanced patient care by efficiently managing medical records and coordinating appointments.
  • Reduced wait times for patients by efficiently managing check-ins, insurance verification, and payment processing.
  • Coordinated referrals from primary care physicians to specialists as needed for comprehensive patient management plans.
  • Streamlined office procedures by organizing filing systems and updating electronic health records accurately.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.

Assistant to Director of Occupational

Dekalb Regional Medical Center
05.2022 - 05.2023
  • Delivered informative presentations on occupational health topics such as stress management or hearing conservation during company-wide meetings or training sessions.
  • Served as a resource to employers for health-related questions or concerns by providing accurate information and guidance.
  • Maintained detailed records of employee medical information, ensuring confidentiality and compliance with privacy regulations.
  • Coordinated wellness initiatives, promoting healthy lifestyle choices among employees and improving overall wellbeing.

Certified Clinical Medical Assistant

Gorman's Medical Services
06.2014 - 04.2022
  • Triaged incoming calls for provider to determine callers' needs for immediate appointments or scheduled visits.
  • Ensured patient satisfaction by promptly addressing concerns, answering questions, and providing exceptional customer service.
  • Demonstrated expertise in phlebotomy, specimen collection, and basic laboratory testing procedures to support accurate diagnosis and treatment decisions.
  • Ensured timely follow-up care by contacting patients with test results and coordinating necessary appointments for further evaluation or treatment.
  • Assisted in various medical procedures such as vaccinations, wound care, and diagnostic testing for efficient patient care delivery.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Increased clinic efficiency by training and mentoring new medical assistants on clinical procedures and best practices.
  • Provided compassionate care for patients of all ages with diverse medical conditions by assisting in examinations, treatments, and follow-up appointments.

CCMA/ Occupational Health

Redmond/ Roper Wellness Center
09.2013 - 06.2014
  • Developed strong rapport with patients from diverse backgrounds, fostering trust and cooperation throughout their treatment experience.
  • Contributed to higher patient satisfaction scores by providing compassionate care during stressful situations.
  • Administered appropriate medications and treatments for various medical conditions, contributing to better patient outcomes.
  • Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
  • Triaged injuries by communicating with patients, work supervisors and medical staff. Performed Pre-employment physicals, UDS, Spirometry test, FIT test, hearing test and employee health screenings, administered vaccines as dictated by physician.


Medical Assistant Intern

Gorman's Medical Services
01.2013 - 09.2013
  • Prepared examination rooms for patient visits, ensuring cleanliness and availability of necessary supplies.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Safeguarded confidential patient information through strict adherence to HIPAA regulations in all communications and documentation processes.
  • Collected histories, vitals, and current complaints via patient interviews.
  • Supported optimal patient care by performing diagnostic tests under supervision, such as EKGs, phlebotomy, and point-of-care testing.
  • Created and prepared patient charts accurately for clinics and medical professionals.
  • Preceptorship

Health and Wellness Screener

Viridian Health Management
09.2012 - 10.2012
  • Contract Work
  • Prioritized patient safety throughout the screening process, ensuring that all necessary precautions and protocols were followed to minimize risk.
  • Educated patients on preventative measures, promoting overall well-being and reducing future health complications.
  • Enhanced patient experience by providing personalized health and wellness screenings.
  • Maintained strict confidentiality of sensitive patient information, adhering to HIPAA guidelines and best practices.
  • Contributed to a welcoming and inclusive environment by treating all patients with compassion and respect regardless of background or circumstance.
  • Completed intake assessment forms and filed clients' charts.

Parts Central / Heil Environmental
12.2000 - 12.2010
  • Maintained accurate purchase order records, ensuring timely delivery of goods and smooth communication with vendors.
  • Reduced stock shortages by closely monitoring inventory levels and proactively placing orders for replenishment.
  • Processed purchase orders and invoices in accordance with company procedures.
  • Developed strong rapport with suppliers through effective communication, fostering mutually beneficial partnerships that supported business growth.
  • Maintained complete documentation and records of all purchasing activities.
  • Provided exceptional customer service by promptly addressing inquiries related to product availability, pricing, and special orders.
  • Developed and maintained positive vendor relationships, ensuring access to latest products and best prices.

Fort Payne Board of Education
08.1999 - 12.2000
  • Managed daily classroom routines efficiently, promoting a structured environment conducive to learning.
  • Established clear expectations for behavior and consistently enforced consequences in order to maintain an orderly classroom conducive to learning.
  • Developed strong relationships with students, fostering a positive learning environment that promoted academic growth.
  • Consistently received positive feedback from parents, students, and administrators for dedication to student success and creating a supportive learning environment.
  • Maintained accurate records of student attendance, grades, and overall progress throughout the school year.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.

Teller Specialist / Head Teller

First Union National Bank
09.1988 - 07.1999


  • Assisted in training new teller employees, ensuring they were proficient in handling various financial transactions.
  • Detected fraudulent activities by meticulously reviewing customer documentation and verifying identification.
  • Promoted bank products and services to customers, resulting in increased account openings and loan applications.
  • Resolved customer issues promptly, escalating concerns when necessary to ensure complete satisfaction.
  • Reduced wait times for customers by maintaining a well-organized and efficient workspace.
  • Managed cash drawer accurately, consistently balancing at the end of each shift without discrepancies.
  • Provided exceptional service to diverse clientele, addressing their unique needs and fostering positive relationships.
  • Maintained strict compliance with bank policies and regulations, protecting both the institution and its customers from potential risks.
  • Assisted customers with account management tasks such as transfers, check ordering, and updating personal information.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Maintained accurate records of customer transactions in line with bank procedures.
  • Identified sales opportunities and referred customers to branch partners in financial services.

Education

Associates Degree Applied Science/ Certified Clinical Medical Assistant -

Northeast Alabama Community College
Rainsville, AL
09.2024

Skills

  • HIPAA Compliance
  • Clinical Documentation
  • Patient-focused care
  • Professionalism and Ethics
  • Physician support
  • EMR
  • Medical Terminology
  • Adaptable and Flexible
  • Patient Care Coordination
  • Compassionate and driven
  • Administrative Duties
  • Direct Patient Care

Accomplishments

Graduated Summa Cum Laude, Phi Theta Kappa, Sigma Delta Kappa 4.0 GPA.

Certification

  • Basic Life Support (BLS) - American Heart Association.
  • Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association (NHA).

Timeline

Certified Clinical Medical Assistant

AdventHealth
11.2023 - Current

Clinical Assistant

CareATC
05.2023 - 11.2023

Assistant to Director of Occupational

Dekalb Regional Medical Center
05.2022 - 05.2023

Certified Clinical Medical Assistant

Gorman's Medical Services
06.2014 - 04.2022

CCMA/ Occupational Health

Redmond/ Roper Wellness Center
09.2013 - 06.2014

Medical Assistant Intern

Gorman's Medical Services
01.2013 - 09.2013

Health and Wellness Screener

Viridian Health Management
09.2012 - 10.2012

Parts Central / Heil Environmental
12.2000 - 12.2010

Fort Payne Board of Education
08.1999 - 12.2000

Teller Specialist / Head Teller

First Union National Bank
09.1988 - 07.1999

Associates Degree Applied Science/ Certified Clinical Medical Assistant -

Northeast Alabama Community College

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