Connie Jones
Springfeild ,MO
Summary
Hands-on Peer Support Specialist known for helping people in challenging situations and achieving recovery successes. Offering more than 18 years of sobriety and ready to help others reclaim lives through use of proper services. Empathetic Peer Support Specialist with proven to build trusting relationships with clients. Caring with genuine concern for wellbeing of peers. Understanding Peer Support Specialist knowledgeable in care system navigation and willing to share life experiences related to mental illness. Energetic professional with more than 3 years of expertise providing mental support as well as advice and assistance to those wanting to change lives positively. Hardworking Peer Support Specialist committed to coaching peers through life challenges. Develops customized plans for individual issues. Engaging and outgoing with strong communication skills. Focused professional ready to provide assistance in the form of scheduling appointments, accompanying individuals to meetings and supporting the recovery process. A multitasking Peer Support Specialist offering compassion and respect while communicating effectively. Dedicated professional with strong background in providing evidence-based counseling services to individuals, couples and families. Skilled in developing treatment plans, conducting assessments and documenting progress. Committed to advocating for mental health and well-being of clients. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
12
12
years of professional experience
Work History
Co Establisher/Peer Support Specialist
Motherhood Reclaimed/Bio Parent Advocacy
2021.09 - Current
- Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
- Assisted individuals in identifying and re-engaging with family, friends and other natural supports to build support system..
- Demonstrated extensive knowledge of recovery and wellness principles and shared this information with others struggling during recovery.
- Provided ongoing assessment, problem-solving and skill teaching to assist individuals with activities of daily living.
- Increased awareness of and supported participation in self-help and advocacy organizations.
Cafe Worker
Ozark Technical Community College
2021.12 - 2022.09
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Maintained clean and attractive product displays to entice customer purchases.
- Produced food and drink products adhering to company quality and quantity standards.
- Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
- Fulfilled customer orders while complying with pricing, packaging, and weighing procedures.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Developed and implemented customer service standards and best practices to enforce compliance and meet criteria requirements.
Residential Aide
Synergy Recovery Center
2021.10 - 2021.12
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Furthered skills by actively taking part in employee training and taking classes to improve skills.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
Cashier
Bullseye Convince Store
2018.06 - 2018.11
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Cashier
Price Cutter Food
2018.03 - 2018.08
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Personal Assistant to the Owner
Walker Construction And Roofer
2014.03 - 2016.10
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Maintained appropriate filing of personal and professional documentation.
- Kept detailed track of household and maintenance inventory and schedules.
Owner/Operator
Taqueria Trini
2011.03 - 2016.10
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Evaluated suppliers to maintain cost controls and improve operations.
- Established foundational processes for business operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Trained and developed team members to build human capital.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
Cashier
Breaktime Convience Store
2016.03 - 2016.05
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Bachelor in Psychology And Minor Non Profit Leader - Human Services
Missouri State University
Springfield, MO12.2024
No Degree - Non Profit Academy
Drew Lewis Foundation
Springfield, MO09.2023
Associate of Applied Science - Social Work
Ozarks Technical Community College
Springfield, MO05.2023
No Degree - Peer Support Training
Missouri Creditial Boards
Jefferson City, MO05.2023
No Degree - General Literature
David H. Hickman High School
Columbia, MO06.2002
Skills
- Privacy and Confidentiality
- Leadership Skills
- Training Programs
- Community Referrals
Timeline
Cafe Worker
Ozark Technical Community College
2021.12 - 2022.09
Residential Aide
Synergy Recovery Center
2021.10 - 2021.12
Co Establisher/Peer Support Specialist
Motherhood Reclaimed/Bio Parent Advocacy
2021.09 - Current
Cashier
Bullseye Convince Store
2018.06 - 2018.11
Cashier
Price Cutter Food
2018.03 - 2018.08
Cashier
Breaktime Convience Store
2016.03 - 2016.05
Personal Assistant to the Owner
Walker Construction And Roofer
2014.03 - 2016.10
Owner/Operator
Taqueria Trini
2011.03 - 2016.10
Bachelor in Psychology And Minor Non Profit Leader - Human Services
Missouri State University
No Degree - Non Profit Academy
Drew Lewis Foundation
Associate of Applied Science - Social Work
Ozarks Technical Community College
No Degree - Peer Support Training
Missouri Creditial Boards
No Degree - General Literature
David H. Hickman High School
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