Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Connie Juergens

Seattle,WA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Operations

LA Fitness
Seattle, WA
04.2024 - 11.2024
  • Developed positive relationships with internal customers through effective communication techniques.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Handled confidential information with discretion and integrity.
  • Followed the gym's lost and found procedure, ensuring that items left by guests were cataloged and stored properly.
  • Managed laundry operations
  • Verified member check-ins to maintain gym safety.

Waitress

First Watch Cafe
Destin, FL
07.2024 - 09.2024
  • Utilized POS system to total meal costs and add taxes for final bill calculation.
  • Bussed tables as needed during peak hours.
  • Answered questions about menu items, ingredients, and pricing.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.

Assistant

Charlies Jewlery & watch repair
Silverdale, WA
10.2023 - 04.2024
  • Received and distributed mail, letters and packages.
  • Greeted visitors, clients and guests in a professional manner.
  • Broke down boxes for garbage and recycling.
  • Reviewed and approved vendor invoices.
  • Monitored office services mailbox for business support needs and requests.
  • Scheduled meetings, appointments and travel arrangements for staff members.
  • Developed positive relationships with internal customers through effective communication techniques.
  • Maintained positive working relationship with fellow staff and management.
  • Sorted inventory of hundreds of watches and bands.
  • Work trip to collect gems from the Tuson Gem show

BDC Manager

Gilchrist Chevrolet
Port Orchard, WA
08.2022 - 03.2023
  • Participated in regular meetings with senior management to discuss opportunities for improvement within the BDC operations.
  • Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales opportunities.
  • Fielded calls with prompt and thorough knowledge, resolving issues and answering questions.
  • Conducted follow-up calls with existing customers to ensure satisfaction with services provided.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Acquired complete knowledge of product information related to makes and models of dealership inventory to mentor customer service department effectively.
  • Maintained up-to-date records of customer interactions including notes about conversations had with them.

Education

High School Diploma -

South Kitsap High School
Port Orchard, WA
06-2014

Skills

  • Workload prioritization
  • Cross-functional communication
  • Relationship building
  • Teamwork
  • Order execution
  • Sales skills
  • Active listening
  • Customer service

Affiliations

  • Cooked elaborate meals for hosting events
  • Long-Distance Driving Experience: Proficient in operating manual transmission vehicles for extended road trips
  • Home Caregiver for Individuals with Disabilities (ten years)

Certification

  • Food Handler's Card
  • Healthcare Assistant Certificate

Timeline

Waitress

First Watch Cafe
07.2024 - 09.2024

Operations

LA Fitness
04.2024 - 11.2024

Assistant

Charlies Jewlery & watch repair
10.2023 - 04.2024

BDC Manager

Gilchrist Chevrolet
08.2022 - 03.2023

High School Diploma -

South Kitsap High School

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Connie Juergens