Summary
Overview
Work History
Education
Skills
Software
Work Preference
Work Availability
Accomplishments
Timeline
CONNIE KEAL

CONNIE KEAL

BEAUMONT,Texas
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Summary

Proven leader and strategic thinker, adept at driving operational excellence and team performance. At Texas Department of Criminal Justice, enhanced safety and reduced contraband significantly through meticulous oversight and critical thinking. Skilled in vehicle maintenance and customer relations, demonstrating adaptability and a strong work ethic. Achieved notable improvements in efficiency and satisfaction, leveraging both hard and soft skills for impactful results.

Overview

37
37
years of professional experience

Work History

Independent Contract Driver

Spark Delivery LLC
09.2021 - Current
  • Contributed to a positive team atmosphere among fellow drivers by sharing tips/tricks for improved performance within the industry.
  • Utilized comprehensive knowledge of local geography to offer alternative route suggestions during periods of heavy congestion or construction-related detours.
  • Exhibited strong organizational skills in managing daily tasks, ensuring all deliveries were completed well within designated timeframes.
  • Leveraged GPS technology to efficiently plan routes, minimizing travel time while maximizing productivity.
  • Enhanced customer satisfaction by providing timely and efficient delivery services.
  • Performed regular vehicle maintenance checks to avoid breakdowns or delays in service delivery.

Correctional Officer V

Texas Department Of Criminal Justice
10.2008 - 09.2022
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
  • Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
  • Escorted inmates to and from cells, court, hospitals, and medical appointments.
  • Conducted routine and emergency head counts.
  • Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
  • Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
  • Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
  • Tracked inmates through head counts, visitor logs, and scheduled activities.
  • Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
  • Implemented effective emergency response plans during crises situations, minimizing harm to staff and inmates.
  • Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
  • Built solid relationships with staff and residents to keep institution safe and secure.
  • Established positive working relationships and maintained boundaries with resident offenders.
  • Provided assistance and guidance to inmates regarding daily activities.
  • Transported inmates to and from court hearings, medical appointments and other locations.
  • Supervised inmates during meals, recreation and other activities.
  • Made rounds at specified intervals and conducted head counts and roll calls.
  • Identified needed updates to correctional plans and assigned inmates to appropriate housing.

General Manager

Kentucky Fried Chicken
04.1987 - 08.2008
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
  • Managed budget implementations, employee evaluations, and contract details.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.

Education

Associate of Science - Medical Insurance Coding

Lamar Institute of Technology, Beaumont, TX
05.2025

GED -

Taylor Career Center, Beaumont, TX
06.1991

Skills

  • Strong Work Ethic
  • Self-motivation and discipline
  • Safe Driving Practices
  • Vehicle maintenance knowledge
  • Adaptable to change
  • Proactive Safety Measures
  • Team player mindset
  • Flexible schedule availability
  • Accurate record keeping
  • Scheduling
  • Attention to Detail
  • Critical Thinking
  • Adaptability and Flexibility
  • Customer Relations
  • Assisting customers
  • Decision-Making

Software

Spreadsheets Software

Word Processing Software

Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Important To Me

Career advancementPaid sick leaveHealthcare benefits401k matchWork from home optionPaid time off

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments

  • Completed manager training program.
  • Trained and mentored employees.
  • Promoted to Assistant Manager after only two years for exceptional performance.
  • Achieved 100% of sales quote.

Timeline

Independent Contract Driver - Spark Delivery LLC
09.2021 - Current
Correctional Officer V - Texas Department Of Criminal Justice
10.2008 - 09.2022
General Manager - Kentucky Fried Chicken
04.1987 - 08.2008
Lamar Institute of Technology - Associate of Science, Medical Insurance Coding
Taylor Career Center - GED,

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CONNIE KEAL