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Customer Service & E-Commerce Supervisor (Customer Service, In-Store Shopper Supervisor)

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Experienced with handling customer interactions and resolving issues promptly, while implementing thorough communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty with each and every single person that I interact with.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Knowledgeable and dedicated customer service professional with extensive experience in Collections industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Dynamic customer service professional with a proven track record at DR Roofing Solutions, excelling in conflict resolution and relationship building. Adept at utilizing Microsoft Excel for data management while enhancing customer satisfaction through active listening and empathetic communication. Recognized for increasing customer loyalty and effectively training new staff to maintain high service standards.

A dedicated HR professional with a demonstrated track record in stakeholder management, leadership, and continual improvement. With robust expertise in at least two key areas, including Medical Benefits, WICA, Business Travel, Employee Insurance, Wellness Events, Vendor Management, Policy/Program Design, and Project Management, I bring a wealth of knowledge and practical experience to the table. My strong proficiency in MS Excel, Word, and PowerPoint allows me to create practical templates and clear, concise materials. Known for my meticulous attention to detail and clarity of thought, I consistently deliver powerful counsel to my team and stakeholders, ensuring consistent and impactful outcomes. Eager to transition into an IT support role, I bring a commitment to excellence, a passion for tackling novel challenges, and a proven track record as a quick and adept learner. Actively seeking opportunities to contribute my skills and knowledge in a dynamic IT environment while maintaining a focus on professional growth amidst evolving technologies.

CONNIE KELLY

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Assistant Front End Manager

Resceptionist

PSA

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High School Diploma -

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CUSTOMER SEERVICE REPRESENATIVE

Assistant Front End Manager

Resceptionist

PSA

High School Diploma -

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