Connie Kerpel

Answered 75 plus calls per day taking messages for clients. General office messages, appointment requests, and emergency priority messages.

Processed Payroll for 110 employees. Recruited employees and attended job fairs for recruitment. Interviewed and made new hire selections. Handled benefit enrollments: Health, Dental, Life, Vision, Accident Insurance and 401K. Processed payments both checks and credit cards and applied payments to the accounts. Made calls to past due clients to verify payment due. Handled incoming calls for billing questions and concerns. Provided accounts reports and explanations for their charges. Covered when necessary the receptionist duties 2pm to 4pm Monday thru Friday.