Connie Kropp
Laurel,MS
Summary
Proven leader and effective communicator, adept at fostering teamwork and collaboration, showcased during tenure at Howard Industry. Excelled in customer service and problem-solving, significantly enhancing customer satisfaction. Demonstrated flexibility and a keen eye for detail, ensuring quality and efficiency in fast-paced environments. Passionate about continuous improvement and adept in time management.
Overview
19
19
years of professional experience
Work History
Paper Person
Howard Industry
03.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
Press Operator
Masonite
10.2023 - 03.2024
- Reviewed completed orders for quality and accuracy.
- Multi-tasked to keep all assigned projects running effectively and efficiently.
- Loaded and positioned raw materials in loading and feeding mechanisms.
- Promptly removed completed loads from press.
Tank Help
Howard Industry
03.2019 - 09.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
Assistant Manager
Clark Oil
04.2013 - 03.2019
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Assistant Manager
Dollar General Market
06.2005 - 05.2013
Education
Northeast Jones High School
Laurel Ms05.1991
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Flexible and Adaptable
Timeline
Paper Person
Howard Industry
03.2024 - Current
Press Operator
Masonite
10.2023 - 03.2024
Tank Help
Howard Industry
03.2019 - 09.2023
Assistant Manager
Clark Oil
04.2013 - 03.2019
Assistant Manager
Dollar General Market
06.2005 - 05.2013
Northeast Jones High School
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