Connie Lemay

1. Cash Handling & Transaction Accuracy

• Processed cash, credit, and debit transactions for an average of 150+ customers daily, maintaining 100% register accuracy.
• Handled returns, exchanges, and processed refunds in a fast-paced retail environment while strictly adhering to company policies.

2. Customer Service & Sales

• Welcomed guests, answered product questions, and resolved customer complaints efficiently, which contributed to a 15% increase in repeat store visits.
• Promoted store loyalty programs and seasonal sales, consistently meeting daily upselling targets.
• Verified customer identification for age-restricted purchases (e.g., alcohol/tobacco) while maintaining a friendly and discreet demeanor

Cashier Duties

• shifts without any discrepancies. Processed accurate cash, credit, and debit transactions using POS systems.
• Managed customer checkout lines efficiently, verifying item prices and quantities to minimize errors.
• Resolved customer complaints and inquiries quickly, providing product information and processing returns to boost shopper satisfaction.

Meat Department Duties

• Executed safe food-handling and sanitation guidelines (including USDA and HACCP protocols) in cold-storage and display areas.
• Prepared, weighed, and packaged meat and poultry orders according to exact customer requests.
• Restocked display cases, rotated stock to prevent spoilage, and advised customers on product recommendations and cooking techniques.

Maintenance & Safety Coordinator Duties

• Conducted daily safety inspections and routine PPE (Personal Protective Equipment) compliance audits across the facility.
• Authored and enforced workplace safety policies, leading safety orientation and training sessions for new hires.
• Investigated workplace incidents, performed root-cause analyses, and implemented preventive measures to reduce on-site hazards

Food Preparation & Cooking

• residents/patients, ensuring strict adherence to standardized recipes and dietary restrictions. Prepared and portioned daily meals and snacks for
• Assisted the Head Cook in preparing food for large groups, handling ingredient prep, and monitoring cooking times to meet strict meal schedules.
• Monitored and recorded food temperatures before service to ensure compliance with health and safety standards.

Patient & Resident Service

• Assembled patient trays and delivered meals to rooms or dining areas, verifying tray tickets against printed menu instructions for 100% accuracy.
• Communicated effectively with patients to understand food preferences, making appropriate substitutions for those with allergies or diet restrictions.
• Assisted residents with daily dining needs, including opening packages, cutting food, and setting up tables.

Sanitation & Inventory

• Operated commercial kitchen equipment—including dishwashers, steam tables, and coffee urns—while maintaining OSHA and food safety protocols.
• Cleaned and sanitized dining areas, countertops, and kitchen workstations to ensure the highest levels of hygiene and pass regular management inspections.
• Assisted in organizing kitchen stock, rotating inventory, and restocking food supplies to prevent waste and shortages