Summary
Overview
Work History
Education
Skills
Certification
Timeline
TruckDriver
Connie Lozano

Connie Lozano

9450 E. Becker Lane,AZ

Summary

I currently am a Lead Caregiver DDE Private Group Home on Weekends and Full time Medical Transport Driver M-Fri. I have exceptional knowledge of operating handicap-accessible passenger vans within All Maricopa County AZ and Tucson area. Safely and securely transports patients and helps clients transfer between destinations. Keeps vehicle sanitary and clean for pleasant passenger experience. Assists clientele in boarding and utilizes location devices for successful navigation. Consistently exceeds business expectations and customer needs. Hardworking Driver with expertise providing excellent transportation services. Engaging and pleasant personality with safe and accident-free driving record. Seasoned Driver with safe driving record and positive attitude. Highly effective and skilled at determining best routes. Transportation professional dedicated to delivering packages on time and in perfect condition. Offering excellent interpersonal and time management skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure a Transportation Driver position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Seeking a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Lead Caregiver

Transitions
Chandler, AZ
12.2023 - Current
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Strengthened communication skills through regular interactions with others.
  • Organized and detail-oriented with a strong work ethic.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Efficiently organized schedules for multiple clients simultaneously while maintaining high-quality care standards.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Recorded status and duties completed in logbooks for management.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Guided patients to restroom to support bladder and bowel relief requirements.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Assisted with daily living activities, running errands, and household chores.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
  • Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
  • Developed engaging recreational activities tailored to individual interests and abilities, boosting mental stimulation for patients throughout their day-to-day lives.
  • Collaborated with healthcare team members to develop personalized care plans for each client, resulting in tailored support and improved wellbeing.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.

Non-Emergency Medical Driver

Integra Transportation Services
02.2023 - Current
  • Maintained professional image and attitude to positively represent transport company and help build reputation for excellent customer service.
  • Successfully operated GPS devices, radios and cellular devices to optimize route and maintain dispatch communications.
  • Assisted handicapped customers to safely complete transfers between van and facility.
  • Safely secured clientele in wheelchairs and on gurneys within van for successful, safe transportation.

Vehicle Evaluator

Martin Technologies
03.2022 - 10.2022
  • Assisted in developing inspection and testing protocols.
  • Recorded inspection and test results on data sheets.
  • Trained other workers in inspection and testing procedures.
  • Provided feedback to production team regarding product quality.
  • Followed standard operating procedures for inspections and tests.
  • Operated and maintained testing equipment.
  • Provided technical support to engineering personnel.
  • Test drove automobiles 8 -10 hours designated routes throughout the Phoenix city limits in various road and weather conditions

Business Owner/Operator

Prestige Home Care
09.2019 - 09.2022
  • Led screening, hiring and staff scheduling to maintain compliance with group goals and support achievement of caregivers and clients.
  • Provided Transportation to and from medical appointments in wheelchair and gurney accessible vehicle.
  • Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
  • Updated patient charts with data such as medications to keep records current and support accurate treatments.
  • Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Provided direct patient care, stabilized patients, and determined next course of action.
  • Audited charts and reviewed clinical documents to verify accuracy.
  • Organized and managed care of patients undergoing various therapies and procedures.
  • Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
  • Trained new caregivers in proper techniques, care standards, operational procedures, and safety protocols.

Certified Nurse Aide

Caring Senior Service
05.2017 - 10.2019
  • Trained new caregivers in agency policies and proper methods to meet clients' needs.
  • Administered medications to patients and remained vigilant for negative side effects.
  • Provide personal Transportation in wheelchair accessible vehicle or personal vehicle to and from medical appointments
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
  • Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Administered medication as directed by physician.
  • Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
  • Completed entries in log books, journals, and care plans to accurately document and report patient progress.
  • Followed nutritional plans to prepare optimal meals.
  • Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
  • Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Assisted disabled clients to support independence and well-being.
  • Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
  • Provided mobility assistance such as walking and regular exercising.
  • Provided transportation and appointments management.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
  • Cooked tasty, nourishing meals for patients to promote better nutrition.
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.

Direct Support Professional

Salem Christian Homes
04.2015 - 05.2017
  • Assisted disabled clients to support independence and well-being.
  • Administered medication as directed by physician.
  • Transported in Groups or Individually in wheelchair accessible vehicle to and from outdoor outings, events, personal shopping , day and work programs.
  • Maintained clean, safe, and well-organized patient environment.
  • Assisted clients in private home up to 13 physically and mentally challenged adults with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
  • Monitored clients to assess and report physical and behavioral changes to supervisors.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Updated patient files with current vitals, behaviors, and other data relevant to treatment planning.
  • Supervised daily activities and provided assistance to staff.
  • Transported clients to medical and dental appointments to provide support.
  • Developed and implemented individualized care plans to meet individual needs of each client.
  • Developed rapport to create safe and trusting environment for care.
  • Led patient or group recreational activities for enhanced patient outcomes.
  • Educated clients and family members on relevant topics to support independent living.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Researched community resources and services to provide accessibility and assistance to clients.
  • Assisted with daily living activities, running errands, and household chores.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Recorded status and duties completed in logbooks for management.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Completed regular check-ins and progress report for each client.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Transported clients to and from medical appointments with safety and efficiency.
  • Guided patients to restroom to support bladder and bowel relief requirements.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Replaced bandages, dressings and binders to care for wounds and encourage healing.
  • Maintained strong connections within caregiver community to gain continuous knowledge.
  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
  • Identified needs and coordinated plans for travel and out-of-town functions.
  • Scheduled daily and weekly care hours for client caseload.
  • Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
  • Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.

Education

High School Diploma -

Charter Oak High School
Covina, CA
06.1988

Skills

  • Business Operations
  • Scheduled Services
  • DOT Requirements
  • Customer Accounts Management
  • DOT Rules
  • Local Road Knowledge
  • Supply Transport
  • Accurate Documentation
  • Equipment Inspection
  • Safety Protocols
  • Loading Merchandise
  • Medical Transports
  • Customer Relationships
  • On-site Visits
  • Stress Management
  • Effective Communication
  • GPS Navigation
  • Route Planning
  • Professionalism
  • Team Collaboration
  • Transportation Regulations
  • Type Vehicles Expertise
  • Passenger Safety
  • Vehicle Inspections
  • Transportation
  • GPS and Route Planning
  • City and Non-City Driving
  • Customer Rapport
  • Attention to Detail
  • Customer Service
  • Adaptive Driving
  • Patient Transport
  • First Aid Certification
  • Wheelchair Assistance
  • Vehicle Inspection
  • Scheduling Appointments
  • Problem Solving
  • Empathy and Compassion
  • Active Listening
  • Record Keeping
  • CPR Certification
  • Confidentiality Compliance
  • Time Management
  • Healthcare Policies
  • Vehicle Maintenance
  • Decision Making
  • Medical Terminology
  • Lifting Techniques
  • Conflict Resolution

Certification

  • Arizona Fingerprint Clearance Card IVP9
  • CA Commercial ( B )Driver License Permit- School Bus, Passenger and Airbrakes Valid Through December 31, 2023
  • Arizona Certified Caregiving Certificate
  • CA DOT Medical Certificate
  • CHP School Bus written exam certificate
  • Defensive Driving Course 11.6 Certificate NSC
  • Ca CDL Commercial, School Bus and Passenger Permit Exp. 12/23
  • AARP Smart Driver Defensive Driving Course Certificate
  • Redcross Adult CPR/AED Pediatric and First Aide Card
  • National CPR Foundation Infant Child Adult CPR and First Aide Card

Timeline

Lead Caregiver

Transitions
12.2023 - Current

Non-Emergency Medical Driver

Integra Transportation Services
02.2023 - Current

Vehicle Evaluator

Martin Technologies
03.2022 - 10.2022

Business Owner/Operator

Prestige Home Care
09.2019 - 09.2022

Certified Nurse Aide

Caring Senior Service
05.2017 - 10.2019

Direct Support Professional

Salem Christian Homes
04.2015 - 05.2017

High School Diploma -

Charter Oak High School

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Connie Lozano