Dependable industry worker equipped for fast-paced work and changing daily needs. Serves customers effectively with attention to detail and hardworking approach. Seeks out opportunities to go beyond basics, satisfaction.
Hi, I’m
Connie Maddox
San Juan Bautista,CA
Summary
Overview
28
years of professional experience
Work History
Vigilant Pro Private Security Services San Jose, CA
Security Professional
09.2020 - Current
Job overview
- Recorded incident reports with detailed accounts of occurrences.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
Atlas Private Security
Security Guard
11.2019 - 09.2020
Job overview
- Completed daily reports outlining regular activities and notable incidents, including theft and property damage
- Brought in and worked with law enforcement, emergency personnel and firefighters to handle advanced situations
- Circulated among the building's visitors and employees, sometimes in plain clothes, to maintain order and protect property.
Rainbow Cab
Operations Manager
01.1996 - 04.2012
Job overview
- Maintained an onsite presence to ensure operations departments and teams met all company operational standards
- Recognized for excellence in building and motivating management and hourly teams
- Managed all associates by completing performance reviews and submitting promotional suggestions to upper-level management
- Reversed a poor performing business by revising systems, processes, training programs, and personnel
- Performed analysis to inform key strategic decisions and presented data-driven recommendations to senior leadership
- Exemplified innovative leadership and maintained company standards and protocols in all locations
- Supported back office procedures, including hiring and employment processes
- Mentored many entry-level associates to achieve leadership positions and quickly became a leadership trainer for new drivers and employees
- Held team members responsible for reaching company objectives and processes
- Worked with finance team to manage and streamline accounts payable, accounts receivable, and payroll processes
- Managed business operations, working closely with senior management to develop, and monitor performance.
Skills
- Collaborates with law enforcement
- Investigate incidents
- Multitasking
- Attention to detail
Timeline
Security Professional
Vigilant Pro Private Security Services
09.2020 - Current
Security Guard
Atlas Private Security
11.2019 - 09.2020
Operations Manager
Rainbow Cab
01.1996 - 04.2012