Connie Manuel
Dublin,VA
Summary
Dynamic professional with extensive experience in office management and student support, notably at Critzer Elementary School. Proven ability in bookkeeping and classroom management, enhancing student engagement and operational efficiency. Bilingual communicator adept at fostering positive relationships and ensuring compliance with educational and healthcare standards. Committed to delivering exceptional service and support.
Overview
32
32
years of professional experience
Work History
Paraprofessional
Critzer Elementary School
Pulaski , VA
10.2022 - Current
- Assisted teachers with classroom management and student engagement activities.
- Supported individual students with special needs during instructional time.
- Prepared educational materials and resources for daily lessons.
Office Manager
New River Garden Apartments
Radford, VA
04.2014 - 04.2017
- Manager of 44 units..responsible for keeping all units filled, collection of rent and deposits, credit and background checks, responsible for quarterly inspections of units and bank deposits.
Office specialist
Derm One
Radford, VA
05.2009 - 04.2013
- Duties included scheduling appointments, keeping inventory of office supplies. Entering charges for office visits and surgeries. Verifing of insurance: advise patients of deductibles, co-insurance and personal charges due. Also, collecting and posting of said charges. Responsible for bank deposits and petty cash account. Maintaining manuals and files.
Office specialist
Dr. Randall Falls
Pulaski, VA
03.2008 - 12.2008
- Duties included scheduling appointments, keeping inventory of office supplies, obtaining signatures for consent of treatment, assignment of benefits and authorizations to release information: verifying of insurance, advise patients of deductibles and personal charges due, Also, entering of all charges for office visits and surgeries and collecting and posting of charges: coding and billing of all surgeries. Responsible for all bank deposits and petty cash accounts.
Receptionist
Chartone, Inc
Blacksburg, VA
05.2007 - 01.2008
- Duties included copying records for attorneys, doctors' offices, patients and insurance offices. I handles all the subponeas and Workmans's Comp Clamins. Other duties included posting of all charges and payments.
- Chartone was copy service contracted through the hospital.
BILLING Insurance Biller
ADVANCED HEALTH SERV
Pulaski, VA
02.2006 - 11.2006
- DID ALL BILLING FOR MEDICARE, MEDICAID, BLUE CROSS AND ALL OTHER COMMERICAL INSURANCES OVER THE INTERNET, CERTIFICATIONS, DID AUTHORIZATIONS, POSTED PAYMENTS AND SENT OUT STATEMENTS.
Office Manager / Insurance Biller
Home Health and Hospice
Rural Retreat, VA
04.2005 - 01.2006
- Locate and notify customers of delinquent accounts by mail, telephone, or personal visit to solicit payment. Duties include receiving payment and posting amount to customer's account; preparing statements to credit department if customer fails to respond; initiating repossession proceedings or service disconnection; and keeping records of collection and status of accounts. Billing of Medicare and Medicaid insuranced claims.
Receptionists and Information Clerks
Michael Samson, Ear, Nose and Throat Specialist
Dublin, VA
04.1994 - 09.2002
- Answer inquiries and provide information to the general public, customers, visitors, and other interested parties regarding activities conducted at establishment and location of departments, offices, and employees within the organization.
- Duties included scheduling appointments, keeping inventory of office supplies, obtaining signatures for consent of treatment, assignment of benefits and authorizations to release information: verifying of insurance, advise patients of deductibles and personal charges due, Also, entering of all charges for office visits and surgeries and collecting and posting of charges: coding and billing of all surgeries. Responsible for all bank deposits and petty cash accounts.
Education
Associate's - Business management
New River Community College
Skills
- Bookkeeping
- Classroom management
- Bilingual
- Student support
- Front Office
- Special needs assistance
Job Title
Office Specialist
Timeline
Paraprofessional
Critzer Elementary School
10.2022 - Current
Office Manager
New River Garden Apartments
04.2014 - 04.2017
Office specialist
Derm One
05.2009 - 04.2013
Office specialist
Dr. Randall Falls
03.2008 - 12.2008
Receptionist
Chartone, Inc
05.2007 - 01.2008
BILLING Insurance Biller
ADVANCED HEALTH SERV
02.2006 - 11.2006
Office Manager / Insurance Biller
Home Health and Hospice
04.2005 - 01.2006
Receptionists and Information Clerks
Michael Samson, Ear, Nose and Throat Specialist
04.1994 - 09.2002
Associate's - Business management
New River Community College