Connie Marshall
Hiram,OH
Summary
Hardworking and reliable worker with strong background in operating cash registers, stocking merchandise and keeping areas clean and neat. Highly organized, proactive and punctual. Operates well within team-oriented environments. Hardworking Environmental Service Housekeeper with strong record of quality, efficient work. Achieves daily cleaning targets by using good planning and prioritization skills. Jumps in quickly to handle messes, disinfect rooms and complete special cleaning projects. Efficiently cleans, sanitizes, dusts and vacuums rooms and halls, restrooms, offices and other work areas. Possesses familiarity with vacuums, floor polisher and associated cleaning products. Also a seasoned secretary with solid 12-year background in small office setting. Strong customer service skills, regulatory knowledge, multitasking abilities and independent thinking skills devoted to enhancing team performance. Well- organized and hardworking with adaptability and responsiveness for changing demands. Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Seeking full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Motivated Production Line Worker proficient in quality checks, finishing work and equipment calibration. Ready to tackle new challenges and to contribute to team and company success.
Overview
19
19
years of professional experience
Work History
Production Line Assembly Worker, Box Builder
Kraftmaid/cabinet Works
Middlefield, OH
02.2022 - 05.2022
- Boxed, labeled and transported items to support assembly operations.
- Completed durable assemblies and subassemblies with hand and power tools.
- Prevented equipment jams or wasted materials by setting and verifying accurate parts clearances.
- Calibrated equipment to maintain optimal performance.
- Followed outlined specifications to implement assembly plans.
- Performed hand-finishing of final products after assembling component parts for items.
- Compared parts to stock lists and material parameters to check compliance and identify non-conforming parts.
- Sampled and tested final products to check conformance with production tolerances.
- Kept work areas clean by removing trash and debris and organizing tools in preparation for next shift.
Deli/bakery TA Associate
Walmart
Aurora, Ohio
02.2021 - 02.2022
- Stocking and replenishing
- Bakery/Deli/Produce
- Stocked and replenished merchandise, unloading of supply trucks
- Fulfilling customer orders, slicing deli meats and cheeses
- Cooking of rotisserie chickens and hot case foods, Sanitizing and maintenance of machines
- Cake decorating, baking, replenishment of baked goods
- Stocking and replenishment of produce, culling, maintaining and sanitizing of all fresh foods areas
- Strong customer service skills.
- Developed and maintained courteous and effective working relationships
- Carried out day-to-day duties accurately and efficiently
- Maintained energy and enthusiasm in fast-paced environment
Cashier
Goodwill industries of Greater
Cleveland Chardon, OH
10.2019 - 08.2020
- Assisted with purchases, locating items and signing up for rewards programs
- Trained new employees in cashiering procedures, offering assistance in resolving any customer issues
- Processed numerous transactions per day with exceptional accuracy
- Operated cash register, collected payments and provided accurate change
- Inspected items for damage and obtained replacements for customers
- Scanned customer purchases, supporting transactions to streamline sales process
- Worked closely with front-end staff to assist customers and maintain satisfaction levels
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers
- Helped customers find specific products, answered questions and offered product advice
- Welcomed customers, offering assistance to help find necessary store items
- Monitored sales events, added new merchandise and rang up purchases
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency
- Promoted specific item options to drive sales and achieve add-on purchases
- Resolved issues regarding customer complaints and escalated worsening concerns to store manager for remediation
- Observed company return policy when processing refunds, including inspecting merchandise for wear or damage
- Resolved issues with cash registers, card scanners and printers
- Increased sale by suggesting specific purchases to customers
- Processed all sales transactions accurately and promptly to prevent long customer wait times
- Assisted customers with account updates, new service additions and promotional offers
- Wrapped items and bagged purchases properly to prevent merchandise breakage
- Trained new team members in cash register operation, stock procedures and customer service.
Housekeeper
Crothall Healthcare
Painesville, OH
02.2017 - 08.2018
- Returned vacant rooms to occupant-ready status by completely sanitizing and deep cleaning, changing linens, restocking inventory and removing trash
- Emptied wastebaskets and disposed of all soiled linen in guest rooms to reduce spread of germs and enhance freshness
- Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom
- Cleaned and stocked 16-22 ICU/CCU rooms per as well as the public restrooms, waiting room, medical supply room, multiple nurse's stations and kitchenettes
- Supplied extra towels and toiletries when requested to optimize guest comfort
- Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions
- As well as discharge cleanings of rooms
- Replenished drinking glasses, writing supplies and other hospital amenities to provide elements of comfort and convenience for guests
- Maintained floors with regular sweeping, mopping and vacuuming
- Exceeded facility standards regularly by working with detail-oriented approach
- Helped prevent spread of infections by sanitizing surfaces, furniture and equipment
- Reviewed daily schedules to plan out cleaning routines and gather needed supplies
- Kept trash cans empty by removing regularly from rooms, bathrooms and hallways
- Sustained safety protocols to support proper and cost-effective equipment and material usage
- Submitted repair requests to maintenance team to reduce operating costs and improve energy-saving strategy
- Stocked room attendant carts with supplies to keep carts organized and clean
- Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times
- Adhered to safety processes for manual and electric cleaning equipment to minimize risk
- Notified building managers about needed repairs to maintain public safety
- Monitored supply levels and requested new items to maintain ability to complete daily cleaning tasks
- Responded promptly to requests to clean and sanitize areas after accidents
- Identified major repair and maintenance needs and notified management of concerns
- Wiped down various surfaces using approved cleaning products to prevent growth of bacteria and viruses
- Completed custodial rounds, including sweeping and vacuuming, glass cleaning and trash collecting
- Maintained building interiors with routine deep cleaning of high-traffic areas
- Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
Cashier
Walmart
Chardon, OH
08.2015 - 01.2017
- Assisted with purchases, locating items and signing up for rewards programs
- Processed numerous transactions per day with exceptional accuracy
- Trained new employees in cashiering procedures, offering assistance in resolving Customer issues
- Inspected items for damage and obtained replacements for customers
- Operated cash register, collected payments and provided accurate change
- Scanned customer purchases, supporting transactions to streamline sales process
- Worked closely with front-end staff to assist customers and maintain satisfaction levels
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers
- Helped customers find specific products, answered questions and offered product advice
- Welcomed customers, offering assistance to help find necessary store items
- Monitored sales events, added new merchandise and rang up purchases
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency
- Promoted specific item options to drive sales and achieve add-on purchases
- Resolved issues regarding customer complaints and escalated worsening concerns to front end supervisor for remediation
- Properly verified customer identification for alcohol or tobacco purchases
- Observed company return policy when processing refunds, including inspecting merchandise for wear or damage
- Learned roles of other departments to provide coverage and keep store operational
- Resolved issues with cash registers, card scanners and printers
- Increased sales by suggesting specific purchases to customers
- Processed all sales transactions accurately and promptly to prevent long customer wait times
- Assisted customers with account updates, new service additions and promotional offers
- Wrapped items and bagged purchases properly to prevent merchandise breakage
- Trained new team members in cash register operation, stock procedures and customer service.
Cashier
Walmart
Chardon, OH
06.2006 - 10.2008
- Assisted with purchases, locating items and signing up for rewards programs
- Processed numerous transactions per day with exceptional accuracy
- Trained new employees in cashiering procedures, offering assistance in resolving customer issues
- Inspected items for damage and obtained replacements for customers
- Operated cash register, collected payments and provided accurate change
- Scanned customer purchases, supporting transactions to streamline sales process
- Worked closely with front-end staff to assist customers and maintain satisfaction levels
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers
- Helped customers find specific products, answered questions and offered product advice
- Welcomed customers, offering assistance to help find necessary store items
- Monitored sales events, added new merchandise and rang up purchases
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency
- Promoted specific item options to drive sales and achieve add-on purchases
- Resolved issues regarding customer complaints and escalated worsening concerns to front end supervisor for remediation
- Properly verified customer identification for alcohol or tobacco purchases
- Observed company return policy when processing refunds, including inspecting merchandise for wear or damage
- Learned roles of other departments to provide coverage and keep store operational
- Resolved issues with cash registers, card scanners and printers
- Increased sales by suggesting specific purchases to customers
- Processed all sales transactions accurately and promptly to prevent long customer wait times
- Assisted customers with account updates, new service additions and promotional offers
- Wrapped items and bagged purchases properly to prevent merchandise breakage
- Trained new team members in cash register operation, stock procedures and customer service.
Secretary
Merry Poppins Chimney and Masonry Service
Chardon, OH
05.1994 - 05.2006
- Created agendas, meeting notes and other documents to enhance collaborative process
- Received and routed incoming calls and correspondence to promote timely communication
- Drafted and corrected professional business letters, internal memoranda and less formal email communication
- Opened, sorted and responded to routine correspondence on behalf of business leaders to facilitate communication and streamline processes
- Composed, proofread and distributed clean and professional business correspondence and internal team communications
- Maintained organized filing system of paper and electronic documents
- Checked office supplies stock and placed orders to maintain levels
- Completed supply orders and maintained appropriate levels of office supplies
- Coordinated communications, including taking calls, responding to emails and interfacing with clients
- Maintained office safety by screening visitors, updating logs and issuing temporary passes
- Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs
- Revised and maintained master calendar for client appointments
- Worked with suppliers to maintain a steady flow of materials and tools required for our crews to meet established schedules
- Revised schedules to account for changing designs, shortages and other types of interruptions
- Resolved complaints and eliminated delays by collaborating with vendors and updating strategies
- Verified prices and computed totals to complete accurate invoices
- Assessed current inventories and brought in supplies to keep stock within optimal levels for expected demands
Education
High School Diploma -
Berkshire High School
Burton, OH06.1987
Skills
- Process Compliance
- Electronic Equipment Assembly
- Aligning Parts
- Final Product Testing
- Production Monitoring
- Quality Assurance and Control
- Materials Requirements Determination
- Checking Product Quality
- Production Equipment Assessment
- Product and Parts Inspection
- Hand Assembly Operations
- Work Area Cleaning
- Effective Working Relationships
- Rubber Mallets
- Assembly Processes
- Hand-Eye Coordination
- Tool Use and Repair
- Dodds Clamp operation(manual & automatic)
- Hand Drill, Staple Gun, & Brad Gun operation
- Hot Melt application
Timeline
Production Line Assembly Worker, Box Builder
Kraftmaid/cabinet Works
02.2022 - 05.2022
Deli/bakery TA Associate
Walmart
02.2021 - 02.2022
Cashier
Goodwill industries of Greater
10.2019 - 08.2020
Housekeeper
Crothall Healthcare
02.2017 - 08.2018
Cashier
Walmart
08.2015 - 01.2017
Cashier
Walmart
06.2006 - 10.2008
Secretary
Merry Poppins Chimney and Masonry Service
05.1994 - 05.2006
High School Diploma -
Berkshire High School
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