Connie Mattingly
New Haven,KY
Summary
Methodical with great problem-solving and analytical abilities. Keeps meticulous records and can identify and troubleshoot problems. Specialties include operational improvements, program implementation, and documentation. Organized and analytical with excellent written and verbal communication skills.
Overview
6
6
years of post-secondary education
18
18
years of professional experience
Work History
Quality Manager
Flex Film, USA
Elizabethtown, KY
12.2018 - 05.2020
- Provided observations, took measurements and performed tests at various stages according to quality control plan.
- Adhered to all legal, safety and health standards.
- Updated quality control standards, methods and procedures to meet compliance requirements.
- Improved quality processes for increased efficiency and effectiveness.
- Mentored and encouraged employees to strive for excellence while fostering professional growth.
- Devised specifications for processes.
- Sorted product and provided expertise on non-conforming product requirements.
- Managed and archived quality documentation and participated in internal and external quality audits.
- Wrote and implemented new rework procedures to standardize processes and streamline workflow.
- Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
- Equipped and organized facility to comply with company strategy for online and offline quality controls.
- Calibrated instruments and scales in production area and quality lab.
- Inspected inbound and outbound products for compliance with established industry standards, company policies and procedures.
- Increased customer satisfaction through adherence to all quality standards and customer requirements.
- Developed and deployed production control plans, including creating all related work instructions and procedures.
Manufacturing Production Supervisor
Revere Plastics Systems LLC
Jeffersonville, IN
05.2010 - 01.2017
- Executed local market strategies aligned to overall strategic and marketing plans, creating tactical initiatives to meet operational, budgetary and productivity goals.
- Collaborated with other leaders and executives to direct workflow and support operations.
- Led company-wide teams by devising effective business plans and strategies to accomplish established company vision.
- Managed company operations, including staff hiring, training, development, scheduling and supervision.
- Developed and submitted strategy and initiative reports to highlight current actions and proposed changes to corporate committee.
- Interpreted work order information and specifications to plan, schedule and complete jobs precisely.
- Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
- Strengthened performance metrics tracking and analysis to enhance tactical and strategic company plans.
- Implemented policies and standard operating procedures for continuous improvement.
- Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
- Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
- Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Created efficient work schedules for each team member to maintain deadlines and keep shifts properly staffed.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Office Manager
Fleet Tire Service
New Albany, IN
02.1998 - 10.2007
- Aggregated and analyzed data related to administrative costs to prepare quarterly budgets for corporate-level management.
- Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Communicated corporate objectives across all divisions through regular correspondence and scheduled status updates.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Managed CRM database, including troubleshooting, maintenance, updates and report generation.
- Improved office operations by automating client correspondence, record tracking and data communications.
- Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
- Integrated logistic systems into company processes to improve operations and manage work orders and price changes.
Education
High School Diploma -
Nelson County High School
Bardstown, KY 08.1993 - 05.1997
Associate of Applied Science - Paralegal Studies / Accounting
Sullivan University
Louisville, KY 09.1999 - 08.2001
No Degree - Real Estate
A-Pass Weikle Real Estate
Louisville, KY 03.2000 - 08.2000
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills
Operational improvements
Quote
Nearly all men can stand adversity, but if you want to test a man’s character, give him power.
Abraham Lincoln
Timeline
Quality Manager
Flex Film, USA
12.2018 - 05.2020
Manufacturing Production Supervisor
Revere Plastics Systems LLC
05.2010 - 01.2017
No Degree - Real Estate
A-Pass Weikle Real Estate
03.2000 - 08.2000
Associate of Applied Science - Paralegal Studies / Accounting
Sullivan University
09.1999 - 08.2001
Office Manager
Fleet Tire Service
02.1998 - 10.2007
High School Diploma -
Nelson County High School
08.1993 - 05.1997
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