Connie McManigal
Arlington,TX
Summary
Hardworking Collections Specialist adept at persuading customers and obtaining payments. Strong researcher with top-notch follow-through and meticulous attention to detail.
Overview
13
13
years of professional experience
Work History
Service Coordinator
Insight Partners-Miami FL
03.2023 - 10.2023
- Dispatch Techs thru FieldEdge, Accounts Receivables, Keeping up with Military badges, Invoiced customers thru FieldEdge, Called customers for service, Submitting warranties for HVAC systems: Machines: AAON, Samsung, Armstrong, York
Office Manager
Hobbs & Associates - Norfolk, VA
11.2020 - 03.2023
- Dispatch Techs thru FieldEdge, Accounts Receivables, Accounts Payables, Keeping up with Military badges, Invoiced customers thru FieldEdge, Called customers for service, Reconciled Quickbooks on checking account Reconciled Quickbooks on credit cards, Kept up with techs registrations, Subcontract Agreements
Operations Service and Repair Coordinator
Thyssenkrupp Elevator - Honolulu, HI
04.2017 - 10.2020
- Check in/out mechanics, Scheduling mechanics in Soundnet and Servicesite DispatchingServicesite-Soundnet-IDASHBOARD, Scheduling safety test with the state, PI Report, WIP Report, Retrofits, Shutdown List, Sick/Shutdown meeting every morning, Inspection Reports, Contacting customers for repairs when neededDispatch calls, Dispatch safety inspection tickets, Schedule all T&M proposals for any standbys, Since I was in A/R I also help in collecting past due invoices, Dispatch and reroute calls thru Servigistics, Pull Payroll report weekly
A/R Specialist
ThyssenKrupp Elevator Corp - Frisco, TX
11.2013 - 04.2017
- I was in contact with customers for each branch that I was responsible for
- I had taken 6 branches from being not close goal of their collections to over their goals.
- I also helped customers with anything needed such as credits on invoices, payment plans, and copies of invoices.
Corporate SR Credit Administrator
REXEL HOLDINGS USA - Addison, TX
08.2010 - 11.2013
- Account set-up in Solar and Regis, Processing credit card transactions, Train where training is needed
Skills
- Account Reconciliation
- Accounts Payable
- Oracle
- Accounts Receivable
- QuickBooks
- Office Management
- Bookkeeping
- General Ledger Accounting
- General Ledger Reconciliation
- Past due balance management
- Debt recovery
- Customer Relations
Additional Information - Areas Of Expertise
- Customer Service and Satisfaction
- Complaint Handling & Resolution
- Maintains excellent written and oral communication
- Bookkeeping
- A/R
- Microsoft Office 07, 10 (Word, Excel, PPT, Outlook, and Publisher)
- Organization
- Goal orientated
- Collections
- Self -starter
- Positive attitude
- Team player and individual contributor
- Adaptable in changing environments
- New Idea Creator
- Positive problem solver
- Basic Accounting Practices
- WINDOWS MAPPER
- METAFILE
- NOTARY
- GETPAID
- EMIS
- SOLAR
- ORACLE/ REGIS
- SOUTHWARE
- SOUNDNET
- SERVERGIST
- IDASHBOARD
- FIELDEDGE
- QUICKBOOKS
Personal Information
Relocation: Anywhere
Timeline
Service Coordinator
Insight Partners-Miami FL
03.2023 - 10.2023
Office Manager
Hobbs & Associates - Norfolk, VA
11.2020 - 03.2023
Operations Service and Repair Coordinator
Thyssenkrupp Elevator - Honolulu, HI
04.2017 - 10.2020
A/R Specialist
ThyssenKrupp Elevator Corp - Frisco, TX
11.2013 - 04.2017
Corporate SR Credit Administrator
REXEL HOLDINGS USA - Addison, TX
08.2010 - 11.2013