Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
Timeline
Generic

Connie Nguyen

Binghamton,NY

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Substitute Teaching position. Ready to help team achieve school district goals.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Social Media Coordinator

Kawabachi Catering
05.2022 - Current
  • Created social media content with consistent content and tone.
  • Enhanced online engagement with the creation of compelling content for various platforms.
  • Created shareable content that resonated with followers, driving increased engagement rates and audience growth.
  • Strengthened brand identity with consistent messaging, tone, and visual elements across all posts.
  • Managed social media accounts for clients, generating interest for existing and upcoming product or service releases.
  • Designed and implemented social media strategies to align with business goals.
  • Collaborated with team members to develop creative campaigns for social media platforms.

NAIL TECHNICIAN

REGAL NAILS (CURRENTLY), NAILS R US
05.2018 - Current
  • Assessed conditional aspects of client's extremities and advised proper treatment
  • Advanced technical skills within the following services: manicures, pedicures, and more
  • Acquired knowledge on products and services to best serve clients according to their needs.
  • Established strong client relationships through exceptional customer service and communication skills.
  • Educated clients on proper nail care maintenance, helping them extend the life of their treatments between appointments.
  • Collaborated with other salon staff members to create a positive work environment and seamless customer experiences.
  • Oversaw schedule to manage appointments of new and existing clients.
  • Utilized time management skills effectively when multitasking between multiple clients, ensuring all received timely and quality service.
  • Supported overall salon operations by assisting with administrative duties, such as answering phones, booking appointments, and handling transactions when necessary.

FOUNDER, FREELANCE MAKEUP ARTIST

COSMO BY CONNIE
06.2016 - Current
  • Study clients needs and assess their respective skin types for proper treatment and service.
  • Apply makeup to clients before special events, including weddings, photo shoots, award ceremonies, and formal dances.
  • Recommend makeup products to clients.
  • Established a successful business by identifying market needs and developing innovative solutions.
  • Built a positive organizational culture that fostered creativity, innovation, and employee engagement.
  • Created and monitored promotional approaches to increase sales and profit levels.
  • Developed key operational initiatives to drive and maintain substantial business growth.

MAC Specialty Artist

Ulta Beauty Inc.
07.2023 - 02.2024
  • Taught customers how to apply makeup and recommended optimal products.
  • Maintained a clean, organized, and visually appealing store environment to promote positive customer experiences.
  • Conducted makeup application demonstrations to showcase product effectiveness and educate clients on proper techniques.
  • Stayed current on industry trends, new products, and emerging technologies for continuous professional development.
  • Collaborated with team members to achieve monthly sales targets and consistently exceed performance goals.
  • Tracked individual sales data daily to monitor progress towards personal performance objectives and identify areas for improvement.
  • Mentored new Beauty Advisors by sharing best practices and providing ongoing support for their success within the team.
  • Enhanced customer satisfaction by providing personalized beauty consultations and product recommendations.

PRESTIGE BEAUTY ADVISOR

ULTA BEAUTY
09.2022 - 07.2023
  • Consistently meet or exceed individual sales and productivity goals
  • Present an image at all times that reflects the ULTA's company values to champion diversity, provide exceptional experiences, continuously improve, and more
  • Acknowledge and greet all guests, while offering friendly, prompt, and courteous service
  • Acquire and utilize knowledge of the prestige cosmetic lines to best serve guests
  • Routinely perform makeup application, skincare analysis, and product demonstrations
  • Book appointments for scheduled special events
  • Ensure stock is kept full at all times within the prestige categories, and ensure all resets and planograms are executed as directed
  • Maintain company visual merchandising standards of cleanliness and organization within the prestige area and ULTA color library.

PUBLIC RELATIONS INTERN

STEPHEN DONNELLY & ASSOCIATES
01.2023 - 04.2023
  • Observe and assist team members across various areas of marketing and public relations
  • Draft press releases and blog posts, and compile media lists
  • Assist with social media engagement, and photo and video shoots
  • Conduct and compile research to support community outreach efforts for clients.
  • Increased awareness of company services and products with implementation of PR strategies.
  • Researched and wrote articles for company newsletters and magazines.
  • Developed original content for blog posts and website articles.

Photo Lab Technician

Binghamton Photo Lab
05.2021 - 03.2023
  • Operated photo department cash register to scan items and process checks and credit card transactions.
  • Assessed customer needs and examined order contents to identify processing requirements and timelines.
  • Examined developed prints to determine defects such as broken lines, spots or blurs.
  • Maintained chemical levels and solution integrity for automatic processors and hand development systems.
  • Filled tanks of processing machines with solutions such as developer, dyes, stop-baths, fixers, bleaches and washes.
  • Calculated and mixed chemical developer, stop bath and fixer chemicals to develop reels.
  • Troubleshot equipment issues quickly and efficiently, minimizing downtime and maintaining consistent production levels.
  • Contributed to team success by providing constructive feedback during regular meetings, fostering a collaborative atmosphere among fellow technicians.

LEAD CASHIER

ULTA BEAUTY
02.2020 - 09.2022
  • Determined each guest's personal needs by asking questions and providing information regarding various products and services.
  • Recommended additional and complementary products and services based on information provided by the guest or items already selected for purchase.
  • Handled sales, refunds, and exchanges, while ensuring that the correct prices, tax, and/or discounts are applied correctly to each sale.
  • Participated in physical inventory preparation, execution, and follow-up.
  • Contributed to the store's overall sales and conversion goals while consistently meeting or exceeding individual goals.
  • Executed other operational tasks as directed by management.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.

DONATION AND EVENTS COORDINATOR

THE JAMES WORLD BENEFIT
10.2019 - 12.2019
  • Organized events from conception to completion
  • Identified and developed methods to spend the event budget effectively, on aspects including catering, venue, programming, etc
  • Managed on-site logistics, and directed sound/technical services and emcees, in addition to curating the design, style, and themes for the event.
  • Gathered and organized materials to support operations.
  • Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.

Education

Communications Studies, Public Relations and Advertising

SUNY Cortland
01.2023

Skills

  • Social Media
  • TikTok
  • Instagram
  • Twitter
  • Facebook
  • YouTube
  • Microsoft Office
  • Word
  • Excel
  • Powerpoint
  • Team Management
  • Retail Sales Expertise
  • Customer Service
  • Written and Oral Communication
  • Content Marketing
  • Content Development

Certification

NYS Cosmotology License, New York State, 06/2016

Languages

Vietnamese
Native or Bilingual

Timeline

MAC Specialty Artist

Ulta Beauty Inc.
07.2023 - 02.2024

PUBLIC RELATIONS INTERN

STEPHEN DONNELLY & ASSOCIATES
01.2023 - 04.2023

PRESTIGE BEAUTY ADVISOR

ULTA BEAUTY
09.2022 - 07.2023

Social Media Coordinator

Kawabachi Catering
05.2022 - Current

Photo Lab Technician

Binghamton Photo Lab
05.2021 - 03.2023

LEAD CASHIER

ULTA BEAUTY
02.2020 - 09.2022

DONATION AND EVENTS COORDINATOR

THE JAMES WORLD BENEFIT
10.2019 - 12.2019

NAIL TECHNICIAN

REGAL NAILS (CURRENTLY), NAILS R US
05.2018 - Current

FOUNDER, FREELANCE MAKEUP ARTIST

COSMO BY CONNIE
06.2016 - Current

Communications Studies, Public Relations and Advertising

SUNY Cortland
Connie Nguyen