Overview
Work History
Education
Skills
Timeline
Generic

Connie Paschke

Grafton,WI

Overview

29
29
years of professional experience

Work History

Shift Lead

Walgreens
11.2011 - Current
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Trained and mentored new employees to maximize team performance.
  • Responded to and resolved customer questions and concerns.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Inventoried materials on weekly basis to identify and resolve discrepancies, maintaining highly accurate and current records.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.

Point of Sale Associate

Kohls Department Store
06.2003 - 08.2016
  • Helped customers complete purchases, locate items, and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
  • Used POS system to enter orders, process payments and issue receipts.
  • Performed cash, card and check transactions to complete customer purchases.
  • Worked with floor team and managers to meet wide range of customer needs.

Executive Assistant

Granite Microsystems
08.1994 - 04.2003
  • Handled confidential and sensitive information with discretion and tact.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Organized and coordinated conferences and monthly meetings.
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Screened calls and emails and responded accordingly to support executive correspondence.
  • Screened calls and emails and initiated actions to respond or direct messages for managers.
  • Supported business and hospitality needs of corporate partners and staff during meetings and company events.
  • Transcribed meeting minutes to support sales, business development and senior management teams.
  • Filed paperwork and organized computer-based information.
  • Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
  • Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
  • Coordinated events and worked on ad hoc projects.
  • Handled incoming and outgoing mail, email and faxes.

Education

No Degree - Administrative Assistance And Secretarial Science

MATC
Mequon

Skills

  • Reverse Logistics
  • Operation Monitoring
  • Demand Fulfillment
  • Safe Work Practices
  • Effective Listening and Communication
  • Conflict Resolution
  • Data Accuracy
  • Dropping Safe Cash
  • Department Resets
  • POS Transactions

Timeline

Shift Lead

Walgreens
11.2011 - Current

Point of Sale Associate

Kohls Department Store
06.2003 - 08.2016

Executive Assistant

Granite Microsystems
08.1994 - 04.2003

No Degree - Administrative Assistance And Secretarial Science

MATC

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Connie Paschke