Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
References
Timeline
Generic

Connie Price

Gaithersburg,MD

Summary

Highly organized in handling accounting needs and clerical support. Knowledgeable about tax requirements and regulations, taxation law and accounting processes. Skilled with accounting software and quick to learn new processes. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Recent graduate with excellent research, technical and problem-solving skills. Detail-oriented and able to learn new concepts quickly. Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Tax Preparer

Jackson Hewitt
Gaitherburg, MARYLAND
12.2008 - 01.2023
  • Interviewed clients to obtain additional information on taxable income, deductible expenses, and allowances.
  • Reviewed income statements and documentation of expenditures to determine forms needed to prepare tax returns.
  • Calculated form preparation fees according to return complexity and processing time required.
  • Researched tax regulations and bulletins to inform audit reports.
  • Communicated with federal and state tax agencies to obtain the best resolution for clients.
  • Implemented tax reduction strategies to analyze and minimize tax liabilities.
  • Probed tax situations from different angles to apply maximum tax benefits or resolve tax debts.
  • Identified potential deductions to minimize clients' tax liabilities.
  • Prepared and reviewed tax returns for individuals, partnerships, corporations and trusts.
  • Researched federal, state, and local laws to ensure compliance with regulations.
  • Provided guidance on financial decisions related to taxes.
  • Explained complex tax regulations in an easy-to-understand manner for clients' understanding.
  • Maintained accurate records of all client transactions and filings.
  • Advised clients on the best strategies for filing their taxes efficiently and legally.
  • Reviewed prior year's returns for accuracy and completeness before submitting them.
  • Ensured that all applicable deadlines were met when submitting documents.
  • Assisted customers with any questions they had about their taxes or filing status.
  • Filed electronically through approved software programs.
  • Advised clients to comply with IRS regulations and meet state and federal tax obligations.
  • Supplied detailed tax documentation needed to submit accurate corporate and individual returns.
  • Corrected previously filed tax returns to amend errors or claim additional deductions and credits.
  • Developed and maintained professional relationships with clients to encourage repeat business and referrals.

Accounting Clerk

Morgan/Wingate PC
BETHESDA, MD
04.2022 - 10.2022
  • Supported clerical and administrative needs of senior department staff.
  • Supplied detailed tax documentation needed to submit accurate corporate and individual returns.
  • Analyzed information and assessed liabilities and deductions according to relevant tax code.
  • Probed tax situations from different angles to apply maximum tax benefits or resolve tax debts.
  • Implemented tax reduction strategies to analyze and minimize tax liabilities.
  • Produced US and state income, gift tax and estate tax returns for individuals.
  • Analyzed unaudited financial statements to determine adjustments for accurate tax treatment.
  • Assisted small businesses and individual clients with filling out tax forms and electronically filing tax returns.
  • Checked data input or verified totals on forms prepared by others to detect mathematical or procedural errors.
  • Used appropriate adjustments, deductions and credits to keep clients' taxes to minimum.
  • Calculated form preparation fees according to return complexity and processing time required.
  • Computed taxes owed or overpaid for clients.
  • Reviewed income statements and documentation of expenditures to determine forms needed to prepare tax returns.
  • Consulted tax law handbooks or bulletins to determine procedures for preparation of atypical returns.
  • Used tax form instructions and tables to complete tax forms.
  • Supported work of senior-level accounting and tax preparation professionals to maximize office productivity.
  • Reduced errors associated with missed tax benefits by completing comprehensive reviews of internal tax preparation documents.
  • Prepared estimated and deferred tax calculations on monthly basis to forecast cash flows.

Receptionist

Block Avisors
Montgomery Village, Maryland
10.2017 - 01.2021
  • Scheduled and confirmed appointments.
  • Answered and directed incoming calls using a multi-line telephone system.
  • Delivered administrative support to team members by making copies, sending faxes, organizing documents, and rearranging schedules.
  • Maintained daily calendars, set appointments with clients, and planned daily office events.
  • Processed payments and updated accounts to reflect balance changes.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Updated and recorded customer or client information to maintain accounts.
  • Served visitors by greeting, welcoming, and directing them to appropriate personnel.
  • Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
  • Answered phone calls, provided information, and connected callers to appropriate personnel.
  • Welcomed patrons to the front desk and engaged in friendly conversations while conducting the check-in process.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Pulled and organized requested documentation.
  • Maintained front office cleanliness and organized supplies to increase productivity.
  • Prepared daily shift close reports and balanced cash register to accurately reflect transactions.

Merchandiser

Hallmark
Gaithersburg, MD
03.2020 - 06.2020
  • Monitored stock to maintain sufficient quantity of featured product.
  • Displayed appropriate signage for products and sales promotions.
  • Assisted in gathering and moving materials and equipment for assigned displays.
  • Arranged items in favorable positions and areas of store to attract customers and optimize sales.
  • Printed labels and tags for for-sale merchandise.
  • Organized engaging front-facing displays to capture customer interest and drive revenue growth.
  • Communicated and coordinated planogram execution with store management.
  • Scanned shelves and product cases for expired stock to discard outdated items.
  • Followed prepared sketches and planograms to arrange consistent shelves, racks and bins across various locations.
  • Discussed merchandise needs with shift supervisors.
  • Maximized potential for sales cycle success through effective promotion and product-display placement.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Demonstrated great teamwork skills with staff members involved in production and transport.
  • Created retail displays to highlight particular products and drive sales according to corporate strategy.
  • Placed prices and descriptive signage to enhance displays and promote items.
  • Enhanced store and display appearance utilizing seasonal promotions and trends to drive strategy.
  • Monitored weekly, monthly and quarterly achievement goals.
  • Cleaned and organized display cases, shelves and aisles.
  • Helped customers locate desired items and assisted with carrying heavy loads.
  • Monitored and reordered inventory items to fulfill displays and executed design changes to align with available inventory.
  • Managed purchasing process for entire department.

Crew Member

Roy Rogers Restaurant
GAITHERSBURG, MD
03.2004 - 04.2005
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Packed fast food products in approved containers, cups and bags.
  • Wiped down tables and equipment, swept and refilled stock.
  • Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
  • Prepared quality products while maintaining portion control and presentation within service goal times.
  • Demonstrated proper food safety practices by accurately completing quality control checklist.
  • Organized and restocked supplies to support operations and team productivity.
  • Upheld high standards of productivity and quality in operations.
  • Packaged menu items into bags or trays and placed drink orders into carriers.
  • Assisted patrons in making menu selections.
  • Interacted pleasantly with guests to deliver quality customer service.
  • Took orders from patrons and input selections into store computer system.
  • Explained current promotional information and items to patrons.
  • Assisted management with inventory control and stock ordering.
  • Presented orders to guests within anticipated service times.
  • Served food quickly for positive guest experiences.
  • Restocked supplies, removed trash and cleaned areas.
  • Operated fryers and grills, assisted with putting orders together and bagged items for customers.
  • Processed payments and bagged items for customer check out.

Crew Member

Checkers Restaurant
Hyattsville, Maryland
04.1998 - 09.2001
  • Kept drive-thru station well-stocked and organized to meet customer needs.
  • Completed opening, closing and shift change tasks by following company guidelines.
  • Prepared drinks, ice cream and other special items to complete food orders.
  • Worked quickly to document orders, answer questions and process payments, keeping high-volume line moving and maintaining high customer satisfaction.
  • Backed up front counter employees to maximize guest satisfaction with speedy service.
  • Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Checked headsets and replaced batteries prior to rush periods to maintain readiness.
  • Took orders, prepared foods and processed payments in full-service establishment.
  • Helped keep business clean during downtime by washing and disinfecting kitchen areas.
  • Followed store policies and procedures in regards to cleaning and sanitizing.
  • Worked nights, weekends and holidays and maintained calm, pleasant demeanor.
  • Prepared drive-thru station for next shift by refilling napkins, lids and straws at window.
  • Greeted patrons, speaking clearly to take orders and give details about food items.
  • Operated headset to process food orders from guests to input into computer system.
  • Assembled accurate food orders into bags, adding condiments, utensils and napkins.
  • Processed credit card and cash payment for orders, counting out change and furnishing receipts.
  • Upsold beverages and desserts to increase restaurant profits.
  • Tallied cash register at end of shift to reconcile with shift sales.

Cashier

CVS Pharmacy
Hyattsville, Maryland
09.2000 - 07.2001
  • Collected payments and provided accurate change.
  • Restocked shelves and prepared expired drugs for return.
  • Prepared medication labels with item name and quantity.
  • Answered customer questions about prescribed and OTC medications.
  • Entered and processed prescriptions into internal system with accuracy to avoid filling delays.
  • Supported pharmacist in preparing daily prescriptions.
  • Confirmed prescriptions for patients by placing calls and conferring with physicians' office staff.
  • Assisted customers with questions regarding side-effects for various types of medications.
  • Counted and balanced cashier drawers.
  • Processed pharmacy payments by ringing up customers on cash register and handling cash and credit transactions.
  • Managed and received inventory by checking deliveries, counting stock, monitoring medication expiration dates and placing orders.
  • Scanned items and checked pricing on cash register for accuracy.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Built and maintained productive relationships with employees.
  • Increased sales and customer satisfaction by helping store customers with pharmacy services, general store questions and in locating products.
  • Provided filled prescriptions to customers, included medication information sheets and coordinated consults.
  • Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
  • Met regulatory recordkeeping requirements by documenting pharmacy log with information on prescriptions picked up by patients.
  • Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
  • Remained aware of surroundings and secured cash to minimize loss potential.
  • Cleaned and maintained equipment or work areas according to prescribed methods.
  • Greeted customers to determine wants or needs.

Hostess

IHOP
Wheaton, MARYLAND
06.1999 - 08.2000
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Escorted guests to seating area, furnished menus and highlighted daily specials.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Monitored dining area to assess server capacity and estimate wait times.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
  • Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
  • Stayed attentive to server availability and table turnover to quickly seat guests.
  • Communicated with servers about new tables, changes in food availability and customer comments.
  • Resolved customer service and food-related issues to maintain guest satisfaction.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Built positive relationships with other front-of-house and kitchen staff.
  • Explained QR code scanning for electronic menu access.
  • Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
  • Answered phones promptly to record and confirm reservations.
  • Took beverage orders and served drinks during peak meal times.
  • Performed regular restroom checks to restock supplies and handle minor cleaning.
  • Checked dining and serving areas to verify proper cleanliness and readiness for guests.
  • Utilized POS system to total meal costs and add taxes for final bill calculation.

Crew Member

McDonald's
Hyattsville, MD
04.1998 - 12.1999
  • Operated fryers and grills according to instructions to maintain safety and food quality.
  • Maintained cleanliness and organization of line workstations.
  • Assisted in preparation of menu items ranging from burgers to sandwiches.
  • Grilled various cuts of meat and seafood items to meet customer specifications and food handling standards.
  • Monitored kitchen productivity and assessed overall productivity and workflow.
  • Reviewed quality standards and verified continuous application throughout kitchen environment.
  • Utilized kitchen utensils and equipment to weigh, measure and mix ingredients according to recipes or personal judgment.
  • Stored foods in designated areas by following standard wrapping, dating and rotation procedures.
  • Supported other kitchen team members when needed.
  • Cooked food to order adhering to company quality standards.
  • Followed proper food handling methods and maintained correct food temperature for high scores on health inspections.
  • Sanitized workstation before and after shift to prevent illness and food contamination.
  • Safely operated ovens, grills and other kitchen equipment to minimize accidents.
  • Helped other staff members complete job tasks during peak times to keep kitchen running efficiently.
  • Made meals in accordance with company standards and requirements.
  • Set up work stations prior to restaurant opening to improve speed during busy periods.
  • Replenished food items from inventory and rotated ingredients.
  • Established and maintained open, collaborative relationships with kitchen team to maximize efficiency.
  • Checked temperature of freezers and refrigerators to maintain proper storage of cold items.
  • Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
  • Checked quality of food products to meet high standards.
  • Distributed food to service staff for prompt delivery to customers.
  • Communicated effectively with wait staff regarding patron food allergies and dietary restrictions.

Education

Certificate In Biomanufacturing - Biotechnology

BioHub Maryland
Rockville, MD
10-2024

Some College (No Degree) - Tax Preparation

Jackson Hewitt Tax School
Gaithersburg, MD
10-2023

Certificate in Nortary Public - Notary Public

National Notary Association
Chatsworth, CA
08-2023

High School Diploma -

Montgomery College
Rockville, MD
01.2018

Certificate In Tax Preparation - Tax Preparation

H And R Block
Gaithersburg, MD
10.2017

Some College (No Degree) - Food Services Management

Montgomery College
Rockville, MD
10-2013

Skills

  • Time Management
  • Research and due diligence
  • Payment processing
  • Team collaboration
  • Tax law
  • Data gathering
  • Financial statement review
  • Cash handling
  • POS systems
  • Customer Service
  • ID verification
  • Product recommendations
  • Customer assistance
  • Cash register operation
  • Credit and cash transactions
  • Cash drawer balancing
  • Cash counting machine operations
  • Ordering and stocking
  • Scanner operations

Certification

Maryland State Board Of Individual Tax Prepares-2023

Accomplishments

  • Employee Of The Month

References

References available upon request.

Timeline

Accounting Clerk

Morgan/Wingate PC
04.2022 - 10.2022

Merchandiser

Hallmark
03.2020 - 06.2020

Receptionist

Block Avisors
10.2017 - 01.2021

Tax Preparer

Jackson Hewitt
12.2008 - 01.2023

Crew Member

Roy Rogers Restaurant
03.2004 - 04.2005

Cashier

CVS Pharmacy
09.2000 - 07.2001

Hostess

IHOP
06.1999 - 08.2000

Crew Member

Checkers Restaurant
04.1998 - 09.2001

Crew Member

McDonald's
04.1998 - 12.1999

Certificate In Biomanufacturing - Biotechnology

BioHub Maryland

Some College (No Degree) - Tax Preparation

Jackson Hewitt Tax School

Certificate in Nortary Public - Notary Public

National Notary Association

High School Diploma -

Montgomery College

Certificate In Tax Preparation - Tax Preparation

H And R Block

Some College (No Degree) - Food Services Management

Montgomery College

Similar Profiles

CREATE PROFILE
Connie Price