Connie Ramsdell
Mobile
Summary
Dynamic professional with extensive experience at Legal Services of Alabama, excelling in appointment scheduling and client interaction. Proven ability to enhance operational efficiency and improve attendance rates through effective calendar coordination and communication. Recognized for fostering a welcoming environment and delivering exceptional customer service.
Overview
25
25
years of professional experience
Work History
Receptionist Administrator
Legal Services of Alabama
Mobile
01.2022 - 06.2025
- Greeted clients and visitors to establish a welcoming atmosphere.
- Managed incoming calls, directing them to appropriate personnel promptly.
- Organized filing systems for legal documents and correspondence, ensuring easy access.
- Maintained attorneys' calendars for optimal scheduling.
- Scheduled appointments for attorneys, enhancing time management.
- Sent appointment reminders to clients, improving attendance rates.
Store Manager
Convience Store
Mobile
03.2000 - 01.2009
- Managed daily operations and maintained store inventory levels.
- Trained and supervised staff to ensure excellent customer service.
- Developed staff schedules to optimize coverage and efficiency.
- Implemented promotional displays to enhance product visibility.
- Resolved customer complaints with effective communication and problem-solving skills.
- Conducted regular audits of cash register and financial transactions.
- Ensured compliance with health and safety regulations within the store.
- Coordinated vendor relationships for timely product deliveries and stock management.
- Recruited, trained and supervised new employees.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Ensured compliance with safety regulations and company policies.
- Monitored inventory levels and placed orders to restock shelves.
- Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Education
GED -
Baldwin County High
Bay Minette, AL03-1978
Skills
- Appointment scheduling
- Document management
- Calendar coordination
- Phone communication
- Client interaction
- Customer service
Timeline
Receptionist Administrator
Legal Services of Alabama
01.2022 - 06.2025
Store Manager
Convience Store
03.2000 - 01.2009
GED -
Baldwin County High
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