Connie Reventlow
Business Management
New Bern,NC
Summary
- Experienced Office Management and Administration Professional with 20 years of experience optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.20
Overview
4
4
years of post-secondary education
Work History
Business Office Manager
Wayne Brown Allstate
Havelock, NC
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Completed bi-weekly payroll for [Number] employees.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills
Front Desk Office Manager
Comfort Inn & Suites
Havelock, NC
- Oversaw all front desk operations with eye for hotel reputation, staff productivity and operational efficiency.
- Kept accounts in balance and ran daily reports to verify totals.
- Conducted financial audits on scheduled basis.
Medical Administrative Assistant
Coastal Carolina Healthcare
New Bern, NC
- Completed skilled administrative work to support all office staff and operational requirements.
- Supported providers in outpatient medical office through coordinating all administrative operations.
- Conducted insurance verification and preauthorizations and managed patient charts.
Medical Administrative Assistant
Crystal Coast Pain Management Center
New Bern, NC
- Conducted insurance verification and preauthorizations and managed patient charts.
- Prepared and maintained accurate digital health records for patients.
- Kept organized documentation of prescription refill information for office of five physicians.
Education
Bachelor of Science - Business And Healthcare Management
Western Governors University
Salt Lake City, UT 04.2020 - Current
Associate of Arts - Medical Administration
Craven Community College
New Bern, NC 01.2007 - 05.2010
Skills
Business administration
Bookkeeping
Payroll and budgeting
Account Reconciliation
Policy and procedure modification
Documentation and control
Relationship building
Credit and collections
Database administration
Workflow planning
Staff Management
Strategic Planning
Teamwork
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Micro-credential in Business Essentials
WGU micro-credential in Business Essentials covering aspects of the following: • initiative taking • innovation • leadership • problem solving • time management • communications • leading teams
Quote
Everything in life is just for a while.
Philip K. Dick
Timeline
Bachelor of Science - Business And Healthcare Management
Western Governors University
04.2020 - Current
Associate of Arts - Medical Administration
Craven Community College
01.2007 - 05.2010
Medical Administrative Assistant
Crystal Coast Pain Management Center
Medical Administrative Assistant
Coastal Carolina Healthcare
Front Desk Office Manager
Comfort Inn & Suites
Business Office Manager
Wayne Brown Allstate