CONNIE REYNOLDS
Keilor East,Melbourne, Vic
Summary
Dynamic professional with strong problem-solving abilities and a commitment to continuous learning, complemented by excellent communication skills. Dedicated to contributing to team success and driving positive results through collaboration and innovation. Eager to embrace new challenges and advance organisational objectives with unwavering dedication and enthusiasm. Proven ability to adapt quickly in fast-paced environments while maintaining focus on achieving strategic goals.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Placement (25 Day)
Beaver Street Kindergarten
2025 - 06.2025
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Strengthened communication skills through regular interactions with others.
- Developed and maintained courteous and effective working relationships.
- Self-motivated, with a strong sense of personal responsibility.
Early Childhood Educator
Keilor Heights Early Learning Centre
04.2024 - 04.2025
- Room relief
- Work with children between 0-5
- Assistant to kindergarten teacher
- Assisted with programs
- Ran programs independently
- Key Responsibility:
- Fostered a nurturing and inclusive classroom environment, promoting social and emotional development.
- Enhanced curriculum by integrating play-based learning techniques that foster creativity and exploration.
- Maintained and fostered positive and constructive interactions with staff, families, and children.
- Boosted children''s social skills development through group projects and collaborative games.
- Applied play-based strategies to provide diverse approaches to learning.
- Developed and implemented age-appropriate educational activities for diverse learning styles.
Owner
L’Aqua Restaurant – Dromana
11.2009 - 07.2019
- Customer service
- Customer interaction
- Settling accounts
- Answering phone calls
- Taking orders
- Supervise staff
- Rosters
- Banking
- Dealing with customer complaints
- Key Responsibilities:
Family Care Worker
Broadmeadows Unity Care
07.2008 - 07.2009
- Worked with families that were referred to our program
- Provided assistance
- Worked independently
- Reported to Management re concerns
- Referred families to appropriate programs within service
- Support families
- Referred families to Child Protection if needed
- Maintained various files
- Key Responsibilities:
- Conducted comprehensive assessments to determine family needs and develop tailored intervention plans.
- Facilitated communication between families and service providers to ensure access to necessary resources.
Administration
BIG MOUTH MALONE
07.2008 - 09.2008
- Answering phone calls
- Direct phone calls to appropriate people
- Working independently on company CRN
- Liaise with management regarding different accounts
- Work independently with Excel
- Create spreadsheets for upper management re telemarketing accounts
- Dealing with customer complaints
- Handled client printing request forms and their filing
- Maintained various files and various customer forms
- Key Responsibilities:
Owner
DUNDAS & FAUSSETT CAFÉ
01.2005 - 06.2008
- Customer service
- Customer interaction
- Settling accounts
- Answering phone calls
- Taking orders
- Supervise staff
- Rosters
- Banking
- Dealing with customer complaints
- Key Responsibilities:
Community and Family worker 2 – Response Unit
DEPARTMENT OF HUMAN SERVICES – CHILD PROTECTION
10.2002 - 01.2005
- Conduct thorough assessments
- Work with families and provide assistance when needed
- Provided support to junior workers
- Mentored junior workers
- Placing children out of care of parents
- Liaising with services for families and children
- Conducting visits between children and families
- Liaising with Lawyers
- Coordinated family support services to enhance child welfare and safety.
- Conducted comprehensive assessments to identify family needs and resources.
- Developed individualized service plans to address unique family situations.
- Court Report writing
- Key Responsibilities:
Victim Service Officer
VICTIM REFERRAL & ASSISTANCE SERVICE DEPARTMENT OF JUSTICE
10.2002 - 01.2005
- This first started as a 70-day Placement but then obtained a part time job
- Dealing with clients who are victims of crime, when may be distressed, refer them to appropriate agencies
- Liaise with teammates, debrief, liaise with Victims assistance program workers (our agency workers and funded by DOJ)
- Crises counselling & initial counselling
- Key Responsibilities:
Conducting a research project
KIDS SAFE FROM VIOLENCE – WEST
09.2001 - 10.2002
- Evaluating the data, analysing the results from questionnaires, writing the report
- Attend monthly meetings, participate with brainstorming, present findings to other committee members
- Key Responsibilities:
Education
Graduate Diploma - Early Child Education
Victoria University
Online08-2025
Bachelor of Social Work -
R.M.I.T.
Melbourne Vic01.2002
Bachelor of Applied Science - Intellectual Disability Studies
R.M.I.T.
Bundoora Vic01.1998
Skills
- Ability to relate with empathy and compassion with people of all ages and backgrounds
- Excellent negotiation skills
- Excellent problem solving and decision-making skills
- Ability to work with minimum supervision and as part of a team structure
- Demonstrated to be dependable and have a positive attitude
- Able to discern patterns of behavior over periods of time that may be hindering potential change
- Awareness of the difficulty for change amongst lifetime habits or cycles of behavior through family of origin
- Recognises the needs for creativity and the uniqueness of individuals and families
- Competent in the application of techniques that may assist the process of holding people accountable when appropriate
- Committed to being part of a team and the accountability process through the participation of supervision and or peer support
- Ability to assess and prioritise appropriate resources for families and individuals
- Demonstrate an ability to build good rapport with other agencies, co-workers and people in consulting roles
- Practice policies and procedures relevant to the confidentiality of the establishment and clients
- Prepare reports for Courts, Department of Human Services and other Government agencies
- Maintain client files, confidential records
- Well-developed organisational and time management skills
- Friendly, positive attitude
- Assess individuals needs and implement case plan
- Provide step out referral and assessments
- Collate statistical data for Government agencies
- Teamwork and collaboration
- Problem-solving
- Friendly, positive attitude
- Assess individuals needs and implement case plan
- Provide step out referral and assessments
- Collate statistical data for Government agencies
- Teamwork and collaboration
- Problem-solving
- Play-based learning
- Friendly, positive attitude
- Assess individuals needs and implement case plan
- Provide step out referral and assessments
- Collate statistical data for Government agencies
- Teamwork and collaboration
- Problem-solving
- Friendly, positive attitude
- Assess individuals needs and implement case plan
- Provide step out referral and assessments
- Collate statistical data for Government agencies
- Teamwork and collaboration
- Problem-solving
Certification
- May 2025 First Aid and CPR in an Educational Setting
- April 2025 Protecting Children- Mandatory Reporting and Other Obligations for Early Childhood Sector
- Jul 2002 PARKA’s Parents Are Responsible Kids Are Safe - Royal Children’s Hospital Mental Health
- Oct 2002 Domestic Violence and the Law - Women’s Legal Centre
Timeline
Early Childhood Educator
Keilor Heights Early Learning Centre
04.2024 - 04.2025
Owner
L’Aqua Restaurant – Dromana
11.2009 - 07.2019
Family Care Worker
Broadmeadows Unity Care
07.2008 - 07.2009
Administration
BIG MOUTH MALONE
07.2008 - 09.2008
Owner
DUNDAS & FAUSSETT CAFÉ
01.2005 - 06.2008
Community and Family worker 2 – Response Unit
DEPARTMENT OF HUMAN SERVICES – CHILD PROTECTION
10.2002 - 01.2005
Victim Service Officer
VICTIM REFERRAL & ASSISTANCE SERVICE DEPARTMENT OF JUSTICE
10.2002 - 01.2005
Conducting a research project
KIDS SAFE FROM VIOLENCE – WEST
09.2001 - 10.2002
Placement (25 Day)
Beaver Street Kindergarten
2025 - 06.2025
Graduate Diploma - Early Child Education
Victoria University
Bachelor of Social Work -
R.M.I.T.
Bachelor of Applied Science - Intellectual Disability Studies
R.M.I.T.