Connie Risen
Biloxi,MS
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
15
15
years of professional experience
Work History
Rural Mail Carrier Associate
United States Post Office
Laurel, MS
12.2015 - 08.2022
- Routed all classes of mail in sequence of delivery along established route.
- Obtained signed receipts for registered, certified and insured mail, collecting associated charges and completing necessary paperwork.
- Delivered mail along prescribed route and retrieved additional mail from relay boxes.
- Maintained accurate records of deliveries.
- Observed road rules, weather and road conditions and other factors to maintain safe driving record.
Medical Assistant
Wexford Health Services
Leakesville, MS
10.2013 - 06.2014
- Organized charts, documents and supplies to maintain team productivity.
- Documented notes during patient visits.
- Incorporated outside records into charts and EHR.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
- Contacted pharmacies to submit and refill patients' prescriptions.
Emergency Dispatcher
Wayne County Board of Supervisors
Waynesboro, MS
02.2008 - 09.2013
- Used radio, telephone and computer system to update first responders with new information.
- Dispatched calls to relevant police, fire or medical response personnel depending on individual call situations.
- Took caller information, read associated computer information and documented vital details in call tracking and assignment system.
- Coordinated dispatchers schedules to ensure no calls were missed.
- Handled emergency phone calls calmly and obtained pertinent information with composed approach.
- Entered information on computerized systems to verify locations and notify nearest responders.
- Dispatched police officers and emergency personnel to calls for service.
- Prioritized responses to public emergency and non-emergent calls to promptly dispatch police, fire and EMS while tracking data in real-time.
- Assisted departments with special requests for assistance and BOLOs.
- Certified in CPR to provide First Point of Contact emergency assistance to callers.
- Monitored switchboard and dispatched emergency services.
- Scheduled routine service calls to ensure all dispatch equipment was well maintained.
Education
GED -
Wayne County High School
Waynesboro, MS01.2001
Some College (No Degree) - Nursing
Jones County Junior College
Ellisville, MSSkills
- Medical Terminology
- Charting and Clinical Documentation
- Planning & Organizing
- Customer Service
- Electronic Filing System Organization
- Time Management
- Attention to Detail
- Patient Medical Records Maintenance
- Data Entry
- Clerical Functions
- Work Well Independently
Timeline
Rural Mail Carrier Associate
United States Post Office
12.2015 - 08.2022
Medical Assistant
Wexford Health Services
10.2013 - 06.2014
Emergency Dispatcher
Wayne County Board of Supervisors
02.2008 - 09.2013
GED -
Wayne County High School
Some College (No Degree) - Nursing
Jones County Junior College