Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Software
Languages
Timeline
Open To Work
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Hi, I’m

Connie Robinson

Mounds View,MN
Connie Robinson

Work Preference

Desired Job Title

Youth Department CoordinatorHousing Case ManagerAdministrative Office ManagerCommunity Property ManagerHuman Services Caseworker ll

Work Type

Full TimePart TimeContract WorkConsulting

Location Preference

On-SiteRemoteHybrid
Location: Minneapolis, MNSt. Paul, MNHennepin CountyRamsey County
Open to relocation: Yes

Important To Me

Career advancementWork-life balanceCompany CulturePersonal development programs

Summary

Experienced coordinator specializing in program management and community engagement. Delivered impactful outreach initiatives connecting justice-involved and homeless populations to essential resources. Excelled in compliance management and report writing, fostering enhanced community participation in youth initiatives.

Overview

1
Certification
20
years of professional experience

Work History

Emerge Community Development
MINNEAPOLIS, MN

Youth Department Coordinator
03.2024 - 05.2026

Job overview

  • Coordinated community outreach programs, increasing local engagement and participation in Youth Department initiatives.
  • Created reports that tracked progress of departmental projects, providing insights for future planning.
  • Actively participated in weekly team meetings to discuss current initiatives.
  • Advised management on strategies that streamlined processes, contributing to overall productivity improvements.
  • Ensured compliance with company policies and procedures as well as applicable laws.
  • Exercised discretion and judgment in managing fast-paced environment adapting to change with sense of urgency.
  • Developed work schedules according to budgets and workloads, covering priority tasks.

Housing cCinic Services
Saint Paul, Minnesota

Housing Case Manager
10.2023 - 10.2024

Job overview

  • Coordinated housing assessments for clients to identify suitable accommodations.
  • Educated clients on tenant rights and responsibilities to empower informed housing decisions.
  • Conducted regular follow-ups to ensure client satisfaction with housing solutions.
  • Provided referrals to community resources, enhancing client access to rental assistance, public benefits, legal services, and employment programs.
  • Conducted initial interviews with clients to assess their housing needs and develop individualized service plans.
  • Developed outreach strategies that engaged homeless individuals in encampments or shelters, increasing participation in supportive housing programs.

Wizard Installations
Eden Prairie, Minnesota

Administrative Office Manager
05.2019 - 04.2022

Job overview

  • Developed office policies that enhanced operational efficiency and ensured consistency across processes.
  • Maintained accurate records of correspondence and important documents.
  • Assisted in budget preparation by tracking expenses and compiling financial reports for accurate forecasting.
  • Fostered positive relationships with clients through effective communication strategies.
  • Administered and updated database to manage payroll, employee benefits, and staff time.
  • Managed travel arrangements for employees attending conferences or business trips.
  • Analyzed financial statements to identify discrepancies, leading to corrective actions and improved financial accuracy.

Sherman and Associates
Minneapolis, Minnesota

Community Property Manager
04.2017 - 05.2019

Job overview

  • Managed tenant relations and addressed inquiries, enhancing tenant satisfaction.
  • Oversaw property inspections to maintain compliance with regulations.
  • Developed and implemented community engagement activities and events.
  • Trained new staff on policies and procedures for property management.
  • Facilitated lease renewals and streamlined tenant move-in processes.
  • Maintained detailed records of all financial transactions, including rent payments and maintenance costs.
  • Handled resident complaints and expedited maintenance requests, improving response times.
  • Collected monthly assessments and rental fees from tenants to ensure timely cash flow.

Hennepin County Human Services
Minneapolis, Minnesota

Human Services Caseworker ll
02.2012 - 04.2017

Job overview

  • Processed benefit computations and adjusted under or overpayments to ensure accurate client support.
  • Interviewed applicants to verify information eligibility for public assistance.
  • Obtained income, asset and financial information to determine program eligibility.
  • Contacted applicants to discuss discrepancies and referred questionable cases to department for follow-up.
  • Conducted assessments of family strengths, needs and barriers.
  • Advised clients on accessing community resources, enhancing their opportunities for employment, housing assistance, and legal aid.
  • Supported applicants in completing documents with accuracy for human service programs.
  • Coordinated referrals between various agencies.
  • Provided comprehensive case management services, assessing client needs and developing tailored service plans to address unique challenges.

Hennepin County DMV
Edina, Minnesota

Driving License Clerk
02.2011 - 02.2012

Job overview

  • Processed applications for driver's licenses and identification cards, ensuring timely and accurate issuance.
  • Maintained accurate records of issued licenses and renewals.
  • Resolved customer inquiries regarding license status and eligibility criteria, enhancing customer satisfaction and trust.
  • Ensured compliance with state regulations during licensing transactions.
  • Utilized DMV software to track application progress and updates.
  • Verified validity of documents submitted by applicants, safeguarding compliance and integrity in the licensing process.
  • Coordinated with different departments to ensure compliance with applicable laws and regulations.
  • Updated online databases with new information.
  • Participated in training sessions to stay up-to-date on relevant policies and procedures.

Regions Hospital
St. Paul, MN

Regristration
01.2006 - 12.2010

Job overview

  • Managed front desk operations, welcoming visitors and ensuring proper direction to relevant personnel.
  • Performed data entry tasks to update customer accounts records.
  • Processed and filed documents to enhance record organization and accessibility.
  • Organized and maintained filing systems both electronically and manually.
  • Scanned documents into digital formats to maintain content accuracy and streamline access to information.
  • Supported office clerical functions using word processing and other software, email and office machines.
  • Followed confidentiality rules to preserve data quality and reduce potential information compromise.

Education

MCTC
Minneapolis, MN

Some College (No Degree) from Urban Planning

University Overview

Skills

  • Program coordination
  • Compliance management
  • Community outreach
  • Client assessment
  • Report writing
  • Financial tracking
  • Vendor management
  • Staff hiring and retention
  • Recruiting and hiring
  • Department leadership
  • Employee management
  • Team leadership
  • Workflow coordination
  • Effective communication
  • Verbal and written communication
  • Relationship management
  • Time management
  • Customer service
  • Relationship building
  • Strategies and goals
  • Innovation skills

Certification

  • MN Real Estate License
  • Peer Recovery Certification
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software

Microsoft Office

Word

Excel

Teams

Workforce 1

Maxis

MMIS

Yardi

Quick Books

Share Point

Languages

English
Native language
Spanish
Beginner (A1)
A1

Timeline

Youth Department Coordinator
Emerge Community Development
03.2024 - 05.2026
Housing Case Manager
Housing cCinic Services
10.2023 - 10.2024
Administrative Office Manager
Wizard Installations
05.2019 - 04.2022
Community Property Manager
Sherman and Associates
04.2017 - 05.2019
Human Services Caseworker ll
Hennepin County Human Services
02.2012 - 04.2017
Driving License Clerk
Hennepin County DMV
02.2011 - 02.2012
Regristration
Regions Hospital
01.2006 - 12.2010
MCTC
Some College (No Degree) from Urban Planning

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Connie Robinson