Connie Saldana
Green Bay,WI
Summary
Logistics management professional with extensive experience in driver performance management and route optimization. Achievements include consistently maximizing quarterly margins through strategic pricing and negotiation, along with enhancing operational reliability by investigating service failures.
Overview
19
19
years of professional experience
Work History
Driver Manager
Americas Service Line
Green Bay, USA
10.2025 - Current
- Direct manager to 30+ drivers
- Tracked drivers on Samsara, optimizing routes to improve service delivery for customers
- Investigated service failures, identifying root causes to enhance operational reliability
- Reviewed detention module procedures to ensure compliance
- Checked driver settlements for accuracy, ensuring timely and correct compensation for drivers
- Approve home time/vacation
- Be the drivers voice with any concerns
- Work hand in hand with the shop for maintenance needed/breakdowns
Account Capacity Lead (Freight Broker)
M2 Logistics Inc.
Green Bay, USA
04.2021 - 10.2025
- Top seller of freight 3 years in a row
- Maximized quarterly margin between 275k-350k through strategic pricing and negotiation.
- Track and trace loads to ensure on time pickup and delivery
- Evaluated potential carriers based on reliability and service standards.
- Distributed freight responsibilities among team members based on workload and availability to optimize operations.
- Supported drivers in resolving operational challenges during transport to ensure timely deliveries.
- Maintain strong relationships with carriers
- Assist in customer bidding
Area Planning Manager
Schneider Inc.
Green Bay, USA
01.2020 - 04.2021
- Plan drivers days with loads, with minimal BT’s and keeping them loaded both ways
- Identified solutions to ensure drivers remained active during delays caused by unready, damaged loads or closed customers.
- Work closely with CS to maintain happy drivers and customers
- Collaborated with operations team via Microsoft Teams to streamline communication and optimize workflow.
Dispatcher
Advanced Disposal Services
De Pere, USA
08.2019 - 01.2020
- Answers all call-ins in the radio from drivers and finds solutions.
- Assigned call-in work orders for entry by customer service, ensuring timely processing.
- Contacted customers regarding delays or issues at each site to maintain communication.
- Assisted drivers in contacting the shop or towing during breakdowns.
- Close all routes/paperwork from the previous day for Rolloff, Commercial and Resi drivers
- Assisted in weighing trucks at scale for compliance with weight regulations, ensuring safety.
Office Manager/Accounts Payable
Advanced Disposal Services
Sturgeon Bay, USA
07.2018 - 07.2019
- Balanced daily cash using reports, maintaining accurate financial records.
- Approve and submit all credits/debits/customer refunds
- Reviewed invoices prior to billing deadline, correcting errors to ensure accuracy.
- Performed cross-referencing of accounts payable invoices with maintenance logs for accuracy. with the maintenance log
- Balance fuel deliveries and invoices to ensure all deliveries were made and invoices have been submitted.-Staying compliant on SOX reporting/reports
- Verified metal payouts to ensure accurate payments to ADS.
- Processing metal rebates/cash payouts and matching up the money
- Run daily reports to check adjustments and customer changes
- Assigned customer issues to appropriate personnel, ensuring timely resolution.
- Coordinated all personnel matters as primary HR liaison for division.
Accounts Payable
Advanced Disposal Services
De Pere, USA
02.2013 - 07.2018
- Paid all incoming invoices across multiple divisions, ensuring timely processing and vendor satisfaction
- Processed check requests for vendor payments, maintaining compliance with company policies and timelines
- Completed all employee expense reports, facilitating prompt reimbursement and accurate financial reporting
- Prepared the month end accruals
- Established new vendor accounts in the system
- Verified onsite vendors' paperwork and insurance requirements before work began
- Utilized PeopleSoft for financial data management
- Reconciled all company credit cards both in PeopleSoft and Wells Fargo
- Reconciled all truck/driver fuel cards
- Submitted the fuel rebate to the state of WI
- Tier II reporting to the state of WI
Customer Service
Advanced Disposal Services
De Pere, USA
04.2007 - 02.2013
- Assisted customers with inquiries and resolved concerns to enhance satisfaction
- Conducted secret shopper calls (Tooty Inc) to assess service quality while maintaining high customer service standards
- Entered new customer information to ensure accurate and up-to-date records
- Executed contract renewals and new agreements to maintain sales retention.
- Selling new and permanent accounts
Education
HS Diploma - Basic
Bayport High School
Green Bay, WI01-2000
Skills
- Driver performance management
- Route optimization
- Load optimization
- Load planning
- Carrier management
- Compliance review
- Customer relationship management
Timeline
Driver Manager
Americas Service Line
10.2025 - Current
Account Capacity Lead (Freight Broker)
M2 Logistics Inc.
04.2021 - 10.2025
Area Planning Manager
Schneider Inc.
01.2020 - 04.2021
Dispatcher
Advanced Disposal Services
08.2019 - 01.2020
Office Manager/Accounts Payable
Advanced Disposal Services
07.2018 - 07.2019
Accounts Payable
Advanced Disposal Services
02.2013 - 07.2018
Customer Service
Advanced Disposal Services
04.2007 - 02.2013
HS Diploma - Basic
Bayport High School