Precise Accounts Receivable Manager offering strength in account reconciliation and invoice collections. Superb communicator addresses delinquent payments with tact and diplomacy. Successful in managing portfolio s of over 1million in open balances.
Overview
23
23
years of professional experience
Work History
Accounts Receivable Manager
L.K.Jordan & Associates
02.2015 - 09.2023
Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.
Evaluated and negotiated contracts to procure favorable financial terms.
Complied with established internal controls and policies.
Updated aging reports based on daily audits.
Established and checked coding procedures, monitored reports and updated internal files.
Created monthly reports detailing accounts receivable performance metrics for senior management review.
Analyzed aging reports and provided recommendations for improving collections efforts.
Processed incoming payments in accordance with established financial policies.
Completed daily process adjustments to maintain accuracy.
Maintained accurate financial records by regularly reconciling accounts receivable ledgers.
Posted customer payments by recording cash, checks, and credit card transactions.
Established credit limits based on thorough risk assessments, minimizing potential losses.
Reduced outstanding account balances through diligent follow-up on past due invoices.
Reconciled daily AR ledger and verified proper posting.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Proven ability to learn quickly and adapt to new situations.
Accounts Receivable Supervisor/Trainer
Airgas
06.2006 - 01.2016
Improved office operations by automating client correspondence, record tracking and data communications.
Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
Verified discrepancies and resolved clients' billing issues
Evaluated customer creditworthiness using financial analysis techniques, safeguarding company assets from potential losses.
Optimized collections efforts by prioritizing high-value accounts and strategizing targeted approaches.
Conducted monthly account reviews to identify potential issues and maintain healthy aging reports.
Developed and maintained courteous and effective working relationships.
Worked effectively in fast-paced environments.
Resolved problems, improved operations and provided exceptional service.
Learned and adapted quickly to new technology and software applications.
Gained extensive knowledge in data entry, analysis and reporting.
Mentored new hires, resulting in stronger staff development and increased productivity.
Collections/Sales Associate
Budget Motor
01.2001 - 03.2005
Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Engaged with customers to effectively build rapport and lasting relationships.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Developed strong rapport with customers and created positive impression of business.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Prioritized helping customers over completing other routine tasks in store.
Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.