Connie Schaaf
Hesperus,CO
Summary
Friendly and enthusiastic employee with over twenty years of specializing in customer service and monetary transactions. Able to learn quickly and proficient in growing key customer relationships. Represent the establishment with friendly, professional demeanor at all times.
Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.
Overview
29
29
years of professional experience
Work History
Cashier/Accounting Assistant
Morehart Murphy Regional Auto Center
06.2021 - 12.2023
- Greeted customers entering store and responded promptly to customer needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Met customer needs through polite, friendly and attentive service.
- Worked with other associates to support cashiers and management needs.
- Reduced wait times for customers by quickly processing transactions and maintaining an organized work area.
- Handled high-pressure situations effectively during peak hours while maintaining a professional demeanor towards customers and colleagues.
- Collaborated with team members to maintain a positive work environment and boost employee morale.
- Maximized productivity through multitasking capabilities while remaining attentive to detail during busy periods of operation.
Outside Sales
Express Employment Professionals
03.2020 - 09.2020
- Supported outside sales representatives as needed during complex negotiations or high-priority client engagements.
- Supported outside sales representatives by scheduling appointments and preparing relevant materials for meetings.
- Partnered with outside sales to identify critical accounts with growth opportunities.
- Responded to incoming calls and emails to support customer base and outside sales team.
- Supported outside sales representatives in preparing quotes, processing orders, and scheduling appointments for product demonstrations.
- Qualified leads and set up customer appointments for outside sales team.
Sales Associate
Liquor World
06.2019 - 12.2019
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Sales Associate
Samuels's Jewlers
01.2018 - 01.2019
- Greet customers and ascertain what each customer wants or needs
- Recommend, select and help locate or obtain merchandise based on the customer's needs and desires
- Compute sale prices, total purchases and receive and process cash or credit payments
- Prepare sales slips or sales contracts
- Maintain knowledge of current sales and promotions and policies regarding payment, exchanges and security practices
- Maintain records related to sales.
Cashier/Vault bookkeeping
The Home Depot
01.2015 - 01.2016
- Operate computers programmed with accounting software to record, store, and analyze information
- Check figures, postings, and documents for correct entry, mathematical accuracy; in addition to the proper coding
- Prepare bank deposits by compiling data from cashiers; verifying and balancing receipts and sending cash, checks, or other forms of payments to the bank
- Compare computer printouts to manually maintained journals to determine if they match
- Perform general office duties such as filing, answering telephones, and handling routine correspondence.
Supervisor/Service Writer
Durango Motor Company
01.2014 - 01.2015
- Resolve customer complaints or answer customer's questions regarding policies and procedures
- Supervise the work of the office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems
- Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes
- Train or instruct employees in job duties or company policies or arrange for training to be provided
- Interpret and communicate work procedures and company policies to staff
- Consult with managers or other personnel to resolve problems in areas such as equipment performance, output quality, or work schedules.
Visual Manager
JCPenny's
01.2010 - 01.2012
- Place prices or descriptive signs on backdrops, fixtures, merchandise, or floor
- Change or rotate window displays
- Maintained all wall hardware and shelving units in the storage area
- Created walls in all departments with new clothing and hardware to create a visually attractive point for customers and better sales
- Worked directly with all supervisors in all departments
- Maintained clothing, shelves, and racks
- Ran registers for customers and promoted all sales as directed by higher management
- Dress mannequins for displays.
Property Director
Daybreak suites Extended Stay Motel
01.2008 - 01.2010
- Recruited for a management position in charge of opening a One Hundred and Thirty-Two(132) bed motel from construction stage to occupancy and maintained the property, guests, and employees
- Use of computers for various applications; such as database management or word processing
- Perform payroll functions, such as; maintaining timekeeping information and processing and submitting payroll
- Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material
- Maintain scheduling and event calendars.
Property Manager
Whitewater Lodge Extended Stay Motel
01.2005 - 01.2008
- Managed a One Hundred and Eighteen(118) bed extended stay motel
- Use of computers for various applications; such as database management or word processing
- Perform payroll functions, such as; maintaining timekeeping information and processing and submitting payroll
- Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material
- Maintain scheduling and event calendars.
Teller
1st National Bank
01.1995 - 01.1997
- Customer Service Customer Interaction
- Calculate Daily Transactions Cash Drawer Balancing
- Ensure Quality of Service To Customer Entering Transactions
- Record Deposits Cashing Checks.
Education
First Baptist Church & School
RifleSkills
- Customer and Personal Service
- Time Management
- Mathematics
- Speaking
- Computers and Electronics
- Administration and Management
- Clerical
- Judgment and decision making
- Work Ethic and Integrity
- Patience and Empathy
- Written and verbal communication
- Cash handling expertise
- POS Systems
Accomplishments
Pro Schools/On Course Learning
20 Hour Safe Comprehensive Mortgage Loan Originator Pre Licensure Education Course - Completed
NMLS#1553258
CO Safe State Law Course - Completed
NM Safe State Law Course - Completed
References
References provided upon request
Timeline
Cashier/Accounting Assistant
Morehart Murphy Regional Auto Center
06.2021 - 12.2023
Outside Sales
Express Employment Professionals
03.2020 - 09.2020
Sales Associate
Liquor World
06.2019 - 12.2019
Sales Associate
Samuels's Jewlers
01.2018 - 01.2019
Cashier/Vault bookkeeping
The Home Depot
01.2015 - 01.2016
Supervisor/Service Writer
Durango Motor Company
01.2014 - 01.2015
Visual Manager
JCPenny's
01.2010 - 01.2012
Property Director
Daybreak suites Extended Stay Motel
01.2008 - 01.2010
Property Manager
Whitewater Lodge Extended Stay Motel
01.2005 - 01.2008
Teller
1st National Bank
01.1995 - 01.1997
First Baptist Church & School
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