CONNIE SIMMONS

• Responded to customer concerns with friendly and knowledgeable service.
• Hired, trained and evaluated personnel in sales and marketing.
• Completed profit and loss performance reports.
• Managed staff of 95 sales associates, 12 team leaders and 1 assistant managers.
• Scheduled and led weekly store meetings for all employees.
• Reported to district manager regarding all store and staff issues.
• Conducted store inventories once per quarter.
• Interviewed job candidates and made staffing decisions.
• Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Managed staff of 15 sales associates, 5 team leaders and 1 assistant managers.

• Conducted store inventories once per quarter.
• Assigned work to team members based on company needs, personal strengths and job knowledge.
• Generated repeat business through exceptional customer service.
• Reported to district manager regarding all store and staff issues.
• Counted cash drawers and made bank deposits.
• Responded to customer concerns with friendly and knowledgeable service.
• Interviewed job candidates and made staffing decisions.
• Planned budgets and authorized payments and merchandise returns.
• Increased profits through effective sales training and troubleshooting profit loss areas.
• Completed all daily tasks and special assignments with efficient and quality-driven approach.