CONNIE SMITH
Providence,RI
Summary
Dedicated professional oversees necessary installations, repairs and maintenance for physical infrastructure and equipment. Proactively maintains compliance with regulatory and organizational guidelines, working with professional to assess critical safety threshold levels and lead preventive maintenance. Hands-on oversight for completing pivotal construction tasks. Detailed management of electrical and mechanical systems and equipment to address mandates.
Overview
14
14
years of professional experience
Work History
Building Engineer
Expedite Technology Solutions
Alpharetta, Georgia
05.2024 - 10.2024
- Maintained building systems including HVAC, plumbing and electrical components.
- Performed preventative maintenance on all equipment, ensuring optimal operation.
- Scheduled and supervised contractors for various repairs and renovations.
- Inspected buildings to identify safety hazards and potential areas of improvement.
- Assisted with the development of emergency response plans in case of power outages or other issues.
- Responded quickly to tenant inquiries or complaints regarding building operations.
- Conducted regular inspections of all mechanical, electrical, and plumbing systems.
- Installed new fixtures and equipment as needed throughout the facility.
- Updated records related to maintenance activities and inventory levels.
- Repaired drywall, furniture, doors, windows, locksets., as required by tenants or management staff.
- Operated snow removal equipment during winter months to ensure safe access to property grounds.
- Collaborated with local fire departments on periodic fire drills and inspections.
- Coordinated scheduling of preventive maintenance programs according to manufacturer's recommendations.
- Managed vendor relationships for procurement of supplies necessary for ongoing maintenance work.
- Reviewed blueprints or other documents prior to initiating any major renovation projects.
- Coordinated building repair and construction projects, maintaining security and emergency response to provide preventive and corrective maintenance.
- Monitored contractor performance, working with vendors to meet regulatory and organizational physical specifications.
- Assessed HVAC, electrical units and mechanical equipment to maintain functionality.
- Led resolution of physical site issues, environmental damage and hazardous spills.
- Routinely inspected equipment for preventive and emergency maintenance needs.
- Implemented troubleshooting techniques to resolve issue.
Director of Facilities Maintenance/Housekeeper
The Arbors at Stoughton Assistant Living
Stoughton, Massachusetts
03.2020 - 06.2023
- Developed and implemented preventive maintenance plans to ensure optimal performance of all facility equipment.
- Supervised and coordinated the daily activities of a team of maintenance staff.
- Ensured proper functioning of building systems such as HVAC, plumbing, electrical, structural components and safety systems.
- Conducted regular inspections of facilities to identify areas for improvement or repair.
- Scheduled and managed outside contractors for large-scale repairs and renovations.
- Created detailed reports on the status of building maintenance operations and projects.
- Monitored budgets to ensure cost-effectiveness in all facets of facility management.
- Provided technical assistance in resolving complex mechanical problems related to facilities infrastructure.
- Coordinated with vendors to purchase necessary materials and supplies for ongoing projects.
- Assessed emergency situations involving facility damage or disruption in service delivery.
- Developed strategies for addressing long-term needs, including energy efficiency initiatives and capital improvements.
- Participated in developing policies regarding safety protocols, hazardous waste management and other operational matters.
- Implemented programs designed to reduce operating costs while maintaining high levels of quality service.
- Reviewed invoices from vendors for accuracy before processing payment requests.
- Responded quickly to tenant requests and complaints concerning building maintenance issues.
- Managed the day-to-day operations associated with custodial services, grounds keeping, pest control.
- Oversaw the development of short-term plans for major renovations or improvements.
- Directed personnel involved in snow removal operations during winter months.
- Compiled monthly metrics on facility usage, expenditures, staffing levels and customer satisfaction ratings.
- Collaborated with other departments within organization to coordinate special events requiring additional resources.
- Performed repairs and scheduled maintenance of company equipment and systems.
- Monitored supply inventory and submitted orders while complying with maintenance budget restrictions.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Performed routine inspections to maintain safety and functionality of facility's systems.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Recruited and trained new employees to meet job requirements.
- Reviewed completed work to verify consistency, quality, and conformance.
- Assigned work and monitored performance of project personnel.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
Assistant Maintenance Technician
National Investment Bank
Johnston, Rhode Island
05.2017 - 09.2020
- Assisted with the installation, repair and troubleshooting of electrical systems and components.
- Performed regular maintenance checks on equipment and machinery to ensure optimal performance.
- Inspected, tested and diagnosed problems in a timely manner.
- Repaired plumbing fixtures such as sinks, toilets and water heaters.
- Replaced defective wiring, switches and receptacles in accordance with safety regulations.
- Completed daily maintenance logs detailing any repairs or replacements made.
- Participated in emergency response drills as required by company policy.
- Repaired broken pipes using appropriate materials such as copper piping or PVC tubing.
- Handled minor carpentry tasks such as replacing door hinges or installing shelving units.
- Adhered to all safety guidelines when working with hazardous materials or chemicals.
- Operated hand and power tools to complete repairs.
- Responded promptly to customer inquiries about service requests or product information.
- Maintained clear and safe workspace areas to meet OSHA standards.
- Installed new systems, replacement parts and components to maintain proper operation.
- Cleared clogged drains and replaced valves, faucets and fixtures.
- Inspected grounds and buildings to identify, minimize and correct hazardous property conditions or liability concerns.
- Checked electrical components to identify defects and hazards and make necessary adjustments.
- Completed basic carpentry tasks and installed shelves, hooks, and closet rods to meet customer needs.
- Collaborated with building managers to assess ongoing needs and plan preventive maintenance schedules.
- Changed HVAC filters and cleaned condensation drains to perform preventive maintenance on HVAC systems.
- Disassembled appliances to diagnose problems and facilitate repairs.
- Replaced wall sockets, ran lines and completed basic carpentry to finish installations.
- Ordered parts, supplies or equipment from catalogs or suppliers.
- Adjusted devices or control instruments using hand tools, levels or straightedges.
Maintenance Technician/Senior Property Manager
Cougar Capital
Boston, Massachusetts
03.2011 - 04.2017
- Performed preventive maintenance tasks, including lubrication and cleaning of machines and equipment.
- Conducted electrical repairs on motors, lighting systems, and other related components.
- Assisted in the installation of new machinery and equipment.
- Repaired or replaced faulty wiring, switches, relays, and other electrical components.
- Maintained accurate records of all maintenance activities performed.
- Conducted regular safety checks to ensure compliance with OSHA standards.
- Ensured proper functioning of facility's HVAC system by performing regular maintenance checks.
- Cleaned work areas to maintain a safe environment free from debris or hazardous materials.
Education
High School Diploma -
Central High School
Providence, RI06-1992
Skills
- AutoCAD proficiency
- Code compliance
- Emergency response
- Energy management
- Site inspections
- OSHA guidelines
- Parts replacements
- Vendor engagement
- Repairing wall surfaces
- Preventive Maintenance
- Safety management
- Work order prioritization
- Structural analysis
- Emergency planning
- Workflow coordination
Timeline
Building Engineer
Expedite Technology Solutions
05.2024 - 10.2024
Director of Facilities Maintenance/Housekeeper
The Arbors at Stoughton Assistant Living
03.2020 - 06.2023
Assistant Maintenance Technician
National Investment Bank
05.2017 - 09.2020
Maintenance Technician/Senior Property Manager
Cougar Capital
03.2011 - 04.2017
High School Diploma -
Central High School
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