CONNIE SMITH
Batesville,AR
Summary
Experienced cosmetology professional, educator, salon owner, sales representative, and manager with extensive experience in beauty-industry operations, staff supervision, student development, customer service, sales, and business management. Known for strong communication, reliability, organization, professionalism, and hands-on leadership.
Overview
1
1
Certification
45
45
years of professional experience
Work History
Director of Cosmetology
University of Arkansas Community College at Batesville (UACCB)
07.2023 - Current
- Directed daily operations of a full-service cosmetology education program and salon clinic.
- Supervised instructors and students, ensuring adherence to professional, educational, safety, and sanitation standards.
- Managed student progression, clinic operations, policies, and scheduling to support day-to-day program needs.
- Provided theory instruction and student mentoring, fostering performance improvement and professional development.
- Maintained a professional salon environment focused on teamwork, customer service, and real-world industry expectations.
Instructor
Paul Mitchell The School
01.2021 - 01.2023
- Fostered student development through practical skills training and theory instruction, equipping them for successful cosmetology careers.
- Delivered cosmetology education and hands-on training, enhancing student readiness for industry demands.
- Maintained high standards of sanitation, client service, professionalism, and salon practices.
- Managed campus operations to optimize support for academic programs and enhance student services at UACCB.
- Led staff coordination across departments to maintain daily college functions
- Oversaw budgets, purchasing, and resource planning for community college operations
Salon Manager
Dillard's Corporate
10.2018 - 10.2021
- Managed salon operations within a corporate retail environment while maintaining customer service and professional standards.
- Supported staff and enhanced client relationships through effective scheduling and performance management.
- Provided availability for employment upon request
- Coordinated staff scheduling and coaching while prioritizing daily departmental operations.
- Developed policies supporting academic programs and student services.
Sales Representative
State Beauty Supply
05.2013 - 10.2020
- Served professional salon customers while driving product sales across assigned territory.
- Developed customer relationships, delivering product knowledge and business support to salon professionals.
- Directed campus operations to enhance support for academic programs and student services at UACCB.
- Led staff coordination across departments to maintain daily college functions
- Oversaw budgets, purchasing, and resource planning for community college operations
Salon Owner
Self employed
Clinton, AZ
01.1982 - 01.2011
- Managed customer relationships, scheduling, inventory, finances, and salon standards to ensure smooth operations.
- Operated full-service salon, overseeing daily business operations and enhancing client services.
- Developed long-term client relationships through quality service and effective communication.
Education
Some College (No Degree) - General Studies
University of Central Arkansas
Conway, ARSkills
- Program Leadership & Administration
- Staff Supervision
- Student Mentoring & Training
- Cosmetology Education
- Salon & Business Operations
- Sales & Customer Relations
- Communication & Team Building
- Computer Skills
- Organization & Time Management
- Reliability & Professionalism
Certification
- Licensed Cosmetologist
- Licensed Cosmetology Instructor
- Numerous professional cosmetology and industry certifications
PROFESSIONAL STRENGTHS
Outgoing and dependable professional with decades of beauty-industry experience, strong soft skills, leadership ability, practical business knowledge, and a proven commitment to customer service, education, and professional standards.
Timeline
Director of Cosmetology
University of Arkansas Community College at Batesville (UACCB)
07.2023 - Current
Instructor
Paul Mitchell The School
01.2021 - 01.2023
Salon Manager
Dillard's Corporate
10.2018 - 10.2021
Sales Representative
State Beauty Supply
05.2013 - 10.2020
Salon Owner
Self employed
01.1982 - 01.2011
Some College (No Degree) - General Studies
University of Central Arkansas