Accomplished Instructor Specialist and Payment Perfection Technician at the Internal Revenue Service (IRS), leveraging expertise in student engagement and training delivery to enhance learning outcomes and operational efficiency. Demonstrated success in fostering interactive learning environments and executing complex repairs, showcasing adaptability and subject matter expertise.
Work History
Instructor Specialist
Internal Revenue Service, IRS
Developed strong relationships with students, parents, and colleagues to foster a supportive learning environment.
Implemented creative approaches to problem-solving while addressing the diverse needs of students within each class.
Collaborated with other instructors to develop a cohesive curriculum and share best practices for effective teaching.
Actively contributed to school-wide initiatives aimed at improving overall academic achievement and fostering a positive learning culture among all stakeholders.
Enhanced student comprehension by using visual aids, real-life examples, and hands-on activities.
Payment Perfection Technician
Internal Revenue Service, IRS
08.1992
Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
Trained new technicians on standard operating procedures, ensuring consistency across the team.
Performed troubleshooting and diagnosis on malfunctioning equipment.
Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
Education
General Studies
Turner High School
Kansas City, KS
05.1975
Skills
Student Engagement
Teaching strategies
Interactive Learning
Training delivery
Subject matter expertise
Data Entry Operator
I input data off Tax Documents. I'm an expert at 10 key. I did clerical. I ran a micker reader.