Summary
Overview
Work History
Education
Skills
Garden
Additional Information
Timeline
Generic

Connie Stevens

Anniston,AL

Summary

Attentive Garden Associate proficient in customer service and sales. Keeps garden areas clean, neat and well-stocked for customers. Cares for plants of all seasons in all weather conditions to maintain healthy stock. Accurately handling money and maintaining paperwork. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

8
8
years of professional experience

Work History

Garden Sales Associate

Oxford Lumber
03.2016 - Current
  • Collaborated with team members to maintain a clean, organized, and welcoming store environment.
  • Coordinated seasonal promotions to drive sales during peak gardening periods.
  • Conducted regular inventory checks for accurate stock management and timely reordering of supplies.
  • Contributed to marketing efforts by suggesting ideas for social media posts showcasing current deals or seasonal tips.
  • Trained new employees on store policies, procedures, product knowledge, and customer service standards.
  • Offered personalized recommendations to customers based on their specific gardening needs and preferences.
  • Enhanced store sales by creating visually appealing and informative displays of gardening products.
  • Increased repeat business by providing exceptional customer service and follow-up support on purchases.
  • Collaborated with management team on implementing effective strategies that boosted overall productivity.
  • Assisted in weekly restocking activities; ensured accurate representation of merchandise throughout the store.
  • Processed sales transactions efficiently, ensuring accuracy in pricing and inventory tracking.
  • Handled customer concerns professionally, resolving issues promptly to ensure continued satisfaction.
  • Organized workshops for the local community to promote sustainable gardening practices and products.
  • Developed strong relationships with vendors, negotiating favorable pricing for high-quality products.
  • Assisted customers with gardening queries, offering expert advice on plant care and maintenance.
  • Boosted customer satisfaction by providing knowledgeable assistance in plant selection and garden planning.
  • Educated customers on proper usage of tools, fertilizers, insecticides, and other gardening essentials.
  • Worked outdoors in weather conditions to care for plants and serve customers.
  • Watered plants every week and regularly checked for naturally wilted parts to remove.
  • Completed opening, closing, and shift change tasks efficiently to keep store ready for guests.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Pruned and trimmed plants and trees to maintain shape and promote healthy growth.
  • Sought out customers to help and offered immediate assistance with locating items and making selections.
  • Maintained and repaired garden tools and equipment to keep resources in good working condition.
  • Maintained plant health and attractiveness with proper sunlight, water, and nutrition.
  • Planted and cultivated various plants and flowers to create visually appealing and healthy gardens.
  • Maintained lighting systems in gardens to provide proper lighting for safety and aesthetics.
  • Identified and controlled pests and diseases to keep gardens healthy.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Managed efficient cash register operations.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Developed strong rapport with customers and created positive impression of business.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Used in-store system to locate inventory and place special orders for customers.
  • Prioritized helping customers over completing other routine tasks in store.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.

Education

Cosmetology/barbering - Hairstyling

Ayers Technical College
Anniston, AL
06.1982

Skills

Greenhouse/Garden Center Attendant

Garden

Watering Pruning Repotting very experienced.

Cover holidays, seasonal inventory.

Work overstock, tags.

Customer service: exceptional.

Well experienced caring for plants.

Able to recognize and treat diseases and insects.

Experienced using drills, saws.

Inside Outside

Maintain cleanliness

Beautiful appearance

Additional Information

Friendly and Professional

Team Player

Timeline

Garden Sales Associate

Oxford Lumber
03.2016 - Current

Cosmetology/barbering - Hairstyling

Ayers Technical College
Connie Stevens