Connie Swatek
Evansdale,IA
Summary
To seek a part-time challenging position where I can contribute my skills, customer service, bookkeeping experience and to give excellent customer service and to be able to prove my ability in whatever position I am employed at.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to working on my own with no problem, this is something I've always preferred. I am a very laid back, hard working person. I am also an amputee, that's why I prefer working in an office and I am good at what I do. I would like to be given the chance to prove myself,
Overview
33
33
years of professional experience
Work History
MANAGER
RAY MOUNT WRECKER SERVICE
01.1990 - 01.2023
- Overseeing daily operations, hiring employees, purchasing, head of employees, answering multiline phone, insurance claims, all bookwork, payroll, accounts payables and receivables, training employees, inventory of vehicles, dealing with irate customers, working with the Police, Sheriff and State Patrol, plus multiple dealerships and motor clubs.
- Successfully led a team to exceed sales goals while maintaining excellent customer satisfaction.
- I have been using Quick Books for the past 20 years
- Business was sold to another company. Please contact Bob Mount for a reference at 319-486-3819
Education
Bachelors Degree - Human Services
Upper Iowa University
Fayette, IAAssociate of Applied Science - Police Science
Hawkeye Comm. College
Waterloo, IA05-1997
Skills
- Management
- Customer Service
- Communication
- Problem Solving
- Verbal and written communication
- Complex Problem-solving
- Documentation and reporting
- Budget control
- Financial management
- Expense tracking
- Clear communication
- Work prioritization
- Financial records oversight
- Computer skills
- Effective communication
- Positive attitude
- Attention to detail
- Multitasking
- Problem-solving
- Excellent communication
- Organizational skills
- Customer relationship management
- Professional and courteous
- Good judgment
- Negotiation and conflict resolution
References Available
Troy Goings 319-830-2668
Greg Kastli 319-230-0719
Gwen Landin 319-429-0207
Timeline
MANAGER
RAY MOUNT WRECKER SERVICE
01.1990 - 01.2023
Bachelors Degree - Human Services
Upper Iowa University
Associate of Applied Science - Police Science
Hawkeye Comm. College
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