Connie Taylor
Little Rock,AR
Summary
Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily. Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offers honed competencies in data-entry, database management and scheduling. Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
31
31
years of professional experience
Work History
Receptionist
Little Rock Children’s Clinic
09.1992 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Organized, maintained and updated information in computer databases.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Handled assignments independently with good judgement and critical thinking skills.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Collected Type payments, processed transactions and updated relevant records.
Education
No -
Hendrix College
Conway, ARSkills
- Answer Telephone Calls
- Organization Skills
- Telephone Skills
- Microsoft Office
- Appointment Booking
- Greet Visitors
- Data Inputting
- Call Transfers
- Multi-Line Telephone Systems
- Call Answering and Routing
- Administrative and Clerical Support
- Visitor Check-In
- Correspondence and Office Documents
- Patient Reception
- Greeting and Seating Clients
- Customer and Client Relations
- Making Appointments
- Appointment Confirmation
- Billing and Payment Processing
- Patient Appointment Management
Timeline
Receptionist
Little Rock Children’s Clinic
09.1992 - Current
No -
Hendrix College
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