Summary
Overview
Work History
Education
Skills
Certification
References
Timeline

Connie Thomson

Dietary Manager
Bourbonnais,IL

Summary

Quality-focused department leader with top-notch skills in dietary management and team leadership. Well-versed in collaborating with dietitians to set patient and overall menus and cultivating positive resident relationships to meet all needs. Bringing many years of related experience.

Nutrition-focused Dietary Manager known for high productivity and efficient task completion. Skilled in menu planning, nutrition counseling, and food service management, ensuring compliance with dietary guidelines and safety standards. Excel in communication, leadership, and problem-solving to enhance team performance and patient satisfaction.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Dietary Manager

Labella of Clifton
Clifton
03.2024 - Current
  • Provided nutrition education to patients, families, and staff members.
  • Maintained records of patient diets including any special requirements or restrictions.
  • Investigated complaints from patients regarding their dining experience or nutritional needs.
  • Inspected food delivery trucks for quality assurance purposes prior to unloading goods into storage areas.
  • Oversaw the preparation of meals according to established recipes, portion control guidelines and standard operating procedures.
  • Adhered to all local, state, federal regulations pertaining to dietary management practices.
  • Supervised cafeteria staff during meal times ensuring that all orders were prepared correctly.
  • Managed dietetic staff to ensure compliance with state regulations.
  • Provided training sessions for new employees on proper food handling techniques.
  • Conducted kitchen inspections to ensure sanitation and safety procedures were followed.
  • Developed policies and procedures related to patient meal services operations.
  • Attended meetings with other healthcare professionals concerning nutrition-related topics.
  • Implemented a system for tracking patient preferences, allergies, intolerances.
  • Ordered food supplies, maintained inventory of equipment and ensured proper storage of food items.

Dietary Manager

State of Illinois-Department of Human Services
Manteno
11.2021 - 02.2024
  • Provided nutrition education to patients, families, and staff members.
  • Maintained records of patient diets including any special requirements or restrictions.
  • Investigated complaints from patients regarding their dining experience or nutritional needs.
  • Inspected food delivery trucks for quality assurance purposes prior to unloading goods into storage areas.
  • Oversaw the preparation of meals according to established recipes, portion control guidelines and standard operating procedures.
  • Adhered to all local, state, federal regulations pertaining to dietary management practices.
  • Conducted kitchen inspections to ensure sanitation and safety procedures were followed.
  • Attended meetings with other healthcare professionals concerning nutrition-related topics.
  • Implemented a system for tracking patient preferences, allergies, intolerances.
  • Ordered food supplies, maintained inventory of equipment and ensured proper storage of food items.
  • Created reports detailing monthly expenses related to dietetic services budgeting activities.
  • Coordinated menus for special events in accordance with health department standards.
  • Analyzed menus for cost effectiveness while maintaining balanced nutrition standards.
  • Ensured accuracy of menu labeling information on all foods served in the facility.
  • Completed multiple duties by handling transactions, maintaining cleanliness, and displaying exceptional customer service.
  • Instructed and administered facility menu and policy exam to new employees.
  • Fulfilled multiple duties by processing transactions, maintaining cleanliness and providing high levels of customer service.
  • Trained, disciplined and motivated staff to give all residents and guests top-notch service.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Delegated work to staff, setting priorities and goals.

Office Manager

Arena Food Service Inc.
Springfield
06.2008 - 11.2022
  • Provided administrative support to management team including preparing reports and presentations.
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
  • Assisted with the preparation of budgets, forecasts and financial statements.
  • Reviewed contracts for accuracy prior to signing off on behalf of the company.
  • Prepared agendas for board meetings along with taking minutes during sessions.
  • Responded to customer inquiries via phone or email in a professional manner.
  • Analyzed data from various sources to identify trends and make recommendations for improvement.
  • Organized company events including holiday parties, team building activities .
  • Supervised staff members, organized schedules and delegated tasks.
  • Ordered supplies and equipment to maintain adequate inventory levels.
  • Created spreadsheets in Excel to track data such as vacation requests, sick days .
  • Assisted in recruiting, onboarding and training new employees.
  • Maintained filing system for records, correspondence and other documents.
  • Provided training to new hires on office policies and procedures.
  • Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.
  • Maintained confidential records relating to personnel matters.

Education

High School Diploma -

Bradley Bourbonnais High School , Bradley, IL
05-1993

Skills

  • Nutritional analysis
  • Menu planning
  • Food safety
  • Dietary compliance
  • Staff supervision
  • Inventory management
  • Quality assurance
  • Training development
  • Cost control
  • Sanitation inspections
  • Effective communication
  • Staff monitoring
  • Food safety regulations

Certification

  • Certified Food Protection Manager

References

References available upon request.

Timeline

Dietary Manager - Labella of Clifton
03.2024 - Current
Dietary Manager - State of Illinois-Department of Human Services
11.2021 - 02.2024
Office Manager - Arena Food Service Inc.
06.2008 - 11.2022
Bradley Bourbonnais High School - High School Diploma,

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