Connie Tinsley

Management of RN case managers social workers and support staff in all areas of discharge planning utilization review and claims management in acute care setting with approximately 20,000 admissions per year
Direct reporting to senior leadership team
Leadership responsibilities for 5 acute care sites.

• Background in Workman’s compensation, Hospital based Case Management, and leadership roles in Care Management.
• Direct Management of Care management Teams
• Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
• Managed care from admission to discharge.
• Mentored new nursing staff, contributing to supportive work environment and improved retention rates.
• Managed patient caseloads effectively, ensuring timely interventions and thorough follow-ups to mitigate potential complications.

• Worked in various roles at this location, manager Emergency Department and transitioned to case management
• Critical Access Hospital.
• Collaborated with interdisciplinary teams to develop holistic care plans for clients with complex needs.
• Developed and implemented policies and procedures that not only met but exceeded regulatory requirements, resulting in high levels of client satisfaction and positive audit outcomes.

• Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
• Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
• Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.