CONNIE TSITAS
Nicholasville,USA
Summary
Hardworking Server/ Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes. Skilled in anticipating customer needs, addressing complaints and resolving issues. Maintains focus and positive attitude in stressful situations and high-volume environments.
Friendly Bartender with expertise concocting cocktail drinks and alcoholic beverages. Familiar with numerous drinking-making techniques. Offering many years of experience in providing patrons with superior service.
Versatile Bartender with many years of hands-on experience using correct techniques and liquid measurements to expertly prepare alcoholic drinks. Creative and artistic team player with updated knowledge of menu items. Dedicated to providing positive customer experience to build loyal customer base.
Overview
24
24
years of professional experience
Work History
Bartender, server
Home Stretch Bar & Grill
Nicholasville, KY
11.2020 - 06.2023
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Material handler
LLC Printing Warehouse
Lexington, KY
02.2019 - 10.2020
- Enhanced warehouse efficiency by organizing materials and implementing inventory management systems.
- Reduced order processing time with streamlined material handling procedures.
- Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
Factory worker (shipping and handling)
Timberland Fulfillment Center
Danville, KY
10.2018 - 02.2019
- Increased production efficiency by optimizing assembly line processes and implementing time-saving techniques.
- Enhanced product quality through meticulous inspection and identification of defects for corrective action.
- Documented daily production data accurately, allowing for better tracking and analysis of operational performance metrics.
Care Giver
Granny Nannies
Daytona Beach, FL
10.2018 - 02.2019
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Monitored vital signs regularly, detecting any abnormalities or changes in condition to promptly inform medical professionals.
- Collaborated with healthcare team members to develop personalized care plans for each client, resulting in tailored support and improved wellbeing.
Housekeeping supervisor
Grandsea Hotel
Daytona Beach, FL
01.2013 - 04.2018
- Improved overall guest satisfaction by consistently maintaining clean and organized rooms and common areas.
- Streamlined housekeeping processes for increased efficiency by implementing a new inventory management system.
- Collaborated with front desk staff to address guest concerns promptly, promoting an atmosphere of exceptional customer service.
Server
Steve's Diner
Daytona Beach, FL
03.1999 - 04.2018
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Education
Alcohol regulations - Server training in Alcohol Regulations
01.2022
Online class to gain certification through STAR program
Home Health Care -
03.2004
Certified and licensed in Home Health Care
High school graduate -
06.1993
- Credits: 24
- GPA: 3.8
Skills
- Liquor, Beer, and Wine Knowledge
- Hospitality Service Expertise
- Outgoing Personality
- Upselling Techniques
- Mixology techniques
- Cocktail presentation
- Cash handling
- Inventory management
- Customer engagement
- Team collaboration
- Conflict resolution
- Time management
- Product knowledge
- Customer service
- Attention to detail
- Problem solving
- Communication skills
- Sales techniques
- ABC standards
- Engaging personality
- Point of sale systems
- Highly reliable
Timeline
Bartender, server - Home Stretch Bar & Grill
11.2020 - 06.2023
Material handler - LLC Printing Warehouse
02.2019 - 10.2020
Factory worker (shipping and handling) - Timberland Fulfillment Center
10.2018 - 02.2019
Care Giver - Granny Nannies
10.2018 - 02.2019
Housekeeping supervisor - Grandsea Hotel
01.2013 - 04.2018
Server - Steve's Diner
03.1999 - 04.2018
Department of Alcohol and Beverage Control - Alcohol regulations, Server training in Alcohol Regulations
Halifax Academy - Home Health Care,
Mainland High - High school graduate,
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