Summary
Overview
Work History
Education
Skills
Locations
Certification
References
Timeline
Generic

Connie A Kaiser

Watauga,TX

Summary

Experienced professional with a comprehensive background in administrative tasks. Adept at maintaining organizational efficiency and supporting office operations. Strong focus on team collaboration to achieve results, with the flexibility to adapt to changing needs. Demonstrated reliability in managing multiple responsibilities, including data entry, document management, and customer service. Recognized for effective communication, problem-solving skills, and maintaining high standards in all tasks.

Overview

15
15
years of professional experience
1
1
Certification

Work History

General Clerk I

ITC Federal
02.2024 - 06.2024
  • Prescreening applications,auditing forms, supporting documents, and fees eligibility for temporary work visas.
  • Process Data Entry into government systems,complying with data integrity and security policies in a timely manner.
  • Chosen to work on the team that processed Data Entry for H1B visas during 2023 CAP season.
  • Provide support for scanning section uploading physical files into the systems assuring completeness.
  • Extracts information and analyzes forms and documentation for asylum and refugee applications, updating and inputting accurately information on database systems.
  • Support File Room Operations to return original documents from petitioners, editing and preparing official correspondence using office software.
  • Selected to perform the final verification for official government correspondence, before transferring to Mail Room, expediting over 250 envelopes daily, updating spreadsheets and maintaining the accuracy of the File Room database.
  • Manages and verifies file transfers to other locations, ensuring organization and compliance with USCIS laws and policies.
  • Supported team members with various administrative tasks, contributing to a well-functioning office environment.

General Clerk I

Sciolex Corporation
05.2022 - 01.2023
  • Prescreening applications,auditing forms, supporting documents, and fees eligibility for temporary work visas.
  • Process Data Entry into government systems,complying with data integrity and security policies in a timely manner.
  • Chosen to work on the team that processed Data Entry for H1B visas during 2022 CAP season.
  • Provide support for scanning section uploading physical files into the systems assuring completeness.
  • Extracts information and analyzes forms and documentation for asylum and refugee applications, updating and inputting accurately information on database systems.
  • Support File Room Operations to return original documents from petitioners, editing and preparing official correspondence using office software.
  • Selected to perform the final verification for official government correspondence, before transferring to Mail Room, expediting over 250 envelopes daily, updating spreadsheets and maintaining the accuracy of the File Room database.
  • Manages and verifies file transfers to other locations, ensuring organization and compliance with USCIS laws and policies.
  • Supported team members with various administrative tasks, contributing to a well-functioning office environment.

Receptionist

The Ivy Wellington
03.2022 - 07.2022
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Corresponded with clients through email, telephone, or postal mail.
  • Organized, maintained and updated information in computer databases.
  • Answered central telephone system and directed calls accordingly.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Routed incoming mail and messages to relevant personnel without delay.
  • Responded to inquiries from callers seeking information.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
  • Assisted with onboarding new clients and securing paperwork completion.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Operated multi-line telephone system to answer and direct high volume of calls.
  • Maintained confidentiality of information regarding clients and company.
  • Helped maintain office security by monitoring visitor access and issuing badges.
  • Maintained visitor log for entering and leaving facility for security purposes.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Administrative Assistant

Oasis Haven Hospice
06.2017 - 01.2022
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Learned and adapted quickly to new technology and software applications.
  • Developed and maintained courteous and effective working relationships.
  • Communicates effectively with families and patients to ensure they are satisfied with the care services provided.

Dental Assistant

Fresh Leaf Dental
06.2013 - 08.2016
  • Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
  • Sterilized rooms and prepped equipment and instruments for procedures daily.
  • Sterilized rooms and prepped equipment and instruments for (10) procedures daily.
  • Sterilized rooms and prepped equipment and instruments for [Number] procedures daily.
  • Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
  • Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
  • Documented patient dental health information, medical history, and vital signs for future reference.
  • Skilled at working independently and collaboratively in a team environment.
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
  • Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
  • Staged tray for procedures by arranging dental instruments and equipment.
  • Prepared and sterilized instruments and materials for use by dentists.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Prepared and arranged instruments, medications, and required materials for dental procedures.
  • Explained treatment procedures and instructed patients on home care guidelines.
  • Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
  • Prepared patient x-rays and images for dentist review.
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
  • Supported dentists during oral surgeries by preparing surgical rooms with necessary tools and sterilized instruments.
  • Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
  • Took dental images following strict patient protection rules, applying lead aprons.
  • Assisted in chair-side dental procedures by filling cavities and taking impressions.
  • Increased patient retention by building rapport through excellent communication skills and a friendly demeanor.
  • Exposed, developed and mounted dental x-rays.
  • Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
  • Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.

Dental Assistant

James Boyd DDS
07.2009 - 06.2013
  • Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
  • Sterilized rooms and prepped equipment and instruments for [Number] procedures daily.
  • Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
  • Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
  • Staged tray for procedures by arranging dental instruments and equipment.
  • Prepared and sterilized instruments and materials for use by dentists.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Prepared and arranged instruments, medications, and required materials for dental procedures.
  • Explained treatment procedures and instructed patients on home care guidelines.
  • Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
  • Prepared patient x-rays and images for dentist review.
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
  • Supported dentists during oral surgeries by preparing surgical rooms with necessary tools and sterilized instruments.
  • Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
  • Took dental images following strict patient protection rules, applying lead aprons.
  • Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
  • Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
  • Assisted in chair-side dental procedures by filling cavities and taking impressions.
  • Assisted dentists by passing instruments, suctioning intraoral fluids, adding water, and mixing materials for fillings, [Type], casts and impressions.
  • Helped dentists restore teeth by applying permanent and temporary fillings and crowns.
  • Organized and detail-oriented with a strong work ethic.

Education

GED -

Concorde Career College
12951 Euclid St #101 Garden Grove CA 92840
03-2009

Skills

  • Microsoft Office

  • Filing systems

  • Confidentiality handling

  • Document Scanning

  • File Organization

  • Mail Sorting

  • Shipping and receiving

  • Telephone Etiquette

  • Administrative Support

  • Administrative tasks

  • Scanning and copying

  • Flexible and Adaptable

  • Outgoing Mail Preparation

  • Professional and mature

  • Data Entry

  • Quality Control

  • Prioritization

Locations

6208 Sunnybrook Dr Watauga Texas 76148 - 3236

Certification

  • Certificate Of Appreciation Oasis Haven Hospice - April 5, 2019 Healthcare field

References

  • Jetta Fairbanks, Data Entry Supervisor 2nd shift at ITC Federal, (714) 869 4481
  • David Shumway, Data Entry Supervisor 2nd shift at ITC Federal (714) 615 2851
  • Valeria Woods, (949) 939 8763, vwood312@gmail.com

Timeline

General Clerk I

ITC Federal
02.2024 - 06.2024

General Clerk I

Sciolex Corporation
05.2022 - 01.2023

Receptionist

The Ivy Wellington
03.2022 - 07.2022

Administrative Assistant

Oasis Haven Hospice
06.2017 - 01.2022

Dental Assistant

Fresh Leaf Dental
06.2013 - 08.2016

Dental Assistant

James Boyd DDS
07.2009 - 06.2013
  • Certificate Of Appreciation Oasis Haven Hospice - April 5, 2019 Healthcare field

GED -

Concorde Career College

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Connie A Kaiser