Connie Crystal Send
Albuquerque
Summary
Qualified professional specializes in problem solving and team work. History of managing daily reports, activities, and appointments. Reliable in keeping areas clean and organized to maintain a healthy, safe environment.
Overview
13
13
years of professional experience
Work History
Homecare Provider
Homewatch CareGivers
El Paso
06.2023 - Current
- Provided personal care to clients, ensuring comfort and safety.
- Assisted clients with daily living activities and personal hygiene.
- Communicated effectively with clients to understand their needs and preferences.
- Documented client progress and reported changes to healthcare professionals.
Non-Emergency Medical Transportation Coordinator
Access2Care
El Paso
05.2021 - 03.2023
- Coordinated transportation schedules for clients and service providers.
- Ensured compliance with safety regulations and company policies.
- Assisted in resolving transportation issues and complaints promptly.
- Prepared reports on transportation activities for management review.
Wood Floor Installer
Nunez Flooring
El Paso
07.2018 - 04.2021
- Installed various flooring types including hardwood, laminate, and tile.
- Prepared surfaces by removing old flooring and ensuring level ground.
- Collaborated with team members to complete installations efficiently and effectively.
- Maintained tools and equipment to ensure optimal performance during installations.
Mortgage Loan Officer
Pacific Union Financial
El Paso
02.2018 - 04.2018
- Evaluated loan applications to determine borrower eligibility and creditworthiness.
- Collaborated with clients to assess financial needs and recommend suitable mortgage products.
- Coordinated with underwriters to ensure timely processing of loan approvals.
- Managed client communications throughout the mortgage application process for clarity.
Golf Services
TopGolf
El Paso
01.2018 - 04.2018
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Bank Supervisor
First Convenience Bank
El Paso
11.2013 - 10.2016
- Supervised daily bank operations, ensuring adherence to regulations and minimizing risk.
- Trained and mentored staff on customer service best practices, enhancing customer satisfaction.
- Implemented new policies to enhance operational efficiency at the branch.
- Conducted periodic audits of customer accounts, identifying discrepancies and ensuring accuracy.
Education
Associate of Science - Kinesiology
El Paso Community College
El Paso, TX06-2019
High School Diploma -
Stephen F. Austin High School
El Paso, TX06-2007
Skills
- Personal care
- Safety compliance
- Transportation scheduling
- Microsoft 365
- Problem solving
- Team collaboration
- Bilingual speaker
Timeline
Homecare Provider
Homewatch CareGivers
06.2023 - Current
Non-Emergency Medical Transportation Coordinator
Access2Care
05.2021 - 03.2023
Wood Floor Installer
Nunez Flooring
07.2018 - 04.2021
Mortgage Loan Officer
Pacific Union Financial
02.2018 - 04.2018
Golf Services
TopGolf
01.2018 - 04.2018
Bank Supervisor
First Convenience Bank
11.2013 - 10.2016
Associate of Science - Kinesiology
El Paso Community College
High School Diploma -
Stephen F. Austin High School